Service Manager Plus

Service Manager Plus
Service management Software

Thursday, 10 April 2014

Manage Your Field Service Business With An Affordable Field Service Solution

Field Service Management Software

Service Manager Plus streamlines the way you manage your field service business. Our field service software helps field service managers to revolutionize their business with speedy delivery of work orders, invoicing and efficient and timely scheduling to ensure prompt service. SM+ is currently helping hundreds of field service businesses to manage all aspects of their business more effectively with centralized software that integrates well with QuickBooks, allowing you to sync all your contacts under one roof. With an intuitive and user-friendly interface, you can start with SM+ right away and manage your workload efficiently.

Service Manager Plus offers unique and unmatched features that support field service business in a professional way. The seamless integration of SM+ with QuickBooks provides field service managers a speedy way to sync their entire data related to billing and clients. It is both a web-based system and mobile based software that only requires you to have an Internet connection. With software like SM+, field technicians and managers can lighten their workload by good maintaining coordination and carrying on with the delivery of work orders without delay.

This field service software enables field service businesses in lead generation. The on field technicians can capture sales leads for your business when they are on the go. They can introduce you to new customers and generate sales leads directly using their smartphones. This feature will cut your costs on advertising and promotion. By your quick and reliable field service your clients will appreciate and call you up when they need your assistance. With SM+ your client’s complete information can be stored and taken out for future reference. You can easily locate the client and send your on field technician by assigning them a work order on the software.

You can expand your outreach through Service Manager Plus. It can help you to generate and nurture sales leads and give your field business a big boost. The software is highly scalable and is suitable for field service business, big or small. With its powerful tools, your business can enjoy real-time mobility anywhere you are. The software does not only enable you with scheduling and dispatching of work orders, it provides your field service business flexibility and integration with QuickBooks in order to manage all your business needs.

This field service software enables you to leverage management of work orders by advanced scheduling and facilitating collaboration between the on field technician and business manager. It allows you to empower your work force to stay connected with you and immediately send updates about the completion or work orders. With only a smartphone and internet connection your technicians can notify you on the service update with a picture and lead you to send an invoice to your client.

Refine your field service business with a software that is highly scalable and flexible to suit all your field service business needs and enables you to generate and maximize revenue through sales leads.  

Wednesday, 26 March 2014

How to maintain Customer Relationship Management with SM+

Field Service Management

Customer Relationship management is now considered as one of the best driving forcefactors for boosting business development, business sustenance, and business integration. Popularly known as CRM, this relationship management helps in generating referral sales leads for business organization as well as help in establishing a brand entity. For obvious reason, maintaining CRM is one of the prime requirements of business administration. With the support of Service Manager Plus app CRM integration of a business can be managed with enhanced proficiency.

The main advantage of SM + is  its versatile utility characters, which allow its users to organize, automate, and synchronize various activities like  sales, marketing, customer servicing, and technical support, etc. Now with SM+ integration this multi-level coordination can be managed from one point that is from the smartphone.`

SM+ works for excellent contact management

Contact management is one of the vital requirements of efficient CRM implementation. Service Manager plus works as good contact management software by offering communications like email notification, order tracking, one point coordination between technical teams, field managers, and back office management. With the help of this software a customer care manager can contact his field service personnel as well as he can send all his clients email communication from the mobile. For these service integration facilities, SM+ is counted as good business toolfor contact management.


Order management right on time is a critical requirement for CRM. Quick response against work order helps in getting customer satisfaction. Customer satisfaction helps in brand promotion and creation of referral leads which helps in business integration toward growth. SM+ helps in establishing this multi layered activities on a single platform.

A customer care manager can process and update the latest work order with the help of SM+. He can send email notification to all his clients who have asked for certain customer service. On demand he can send the snap of the customer care executive who is going to attend call against a specific work order. More over the integration feature of this app allows a manager to streamline and dispatch the work orders.


A user can enjoy facilities like timely generation of invoice as well as errorless entry and coordination of data between accounts department and customer care department.

Business Invoice Coordination


SM+ works as ultimate task management software which helps a worker to dispatch invoices directly to Quickbooks and thus can avert hassles like double entries, wrong account information, data and mismatch. With the help of this software one can
  • Post and close order by generating online invoicing in Quickbook
  • Sending invoices to customers via smartphone and getting customer approval
  • Streamlining workflow and thus reducing extra cost,
  • Managing entire order processing with this unique invoice management software.
Service Manager Plus helps in online invoicing, streamlining work flow, and ensures multilevel employee coordination from a single point and thus creates better command over the situation.With over all coordination and integration Service Manger Plus helps in maintaining CRM.

Monday, 24 March 2014

How SM+ is helping us in field service management

Field Service Management

Field Service Management is also known as FSM and it is a coordination of scheduling, optimizing, and timely dispatching of service processes/work orders via the visit of technicians or sales representatives. Field Service Management is a complicated workflow and it needs multi-level coordination. Service Manager Plus coordinates and streamlines the complete workflow pattern of an organization’s field servicing and thus extracts multilevel benefits for its users like enhancing productivity, errorless data management, result oriented customer servicing, streamlining entire business flow for better business administration, and so on.

How SM+ helps in coordination   
           
Service Manager plus is a mobile app, which can be downloaded on all smartphones. With the help of this app the users can enjoy better communication and privilege of smart delivery/servicing for enhancing business credibility, as well as for improving profitability.Service Manager Plus creates an easy to manage workflow pattern on its platform and that makes the entire process of communication easy and simple like 1-2-3. Popularly known as SM+, Service Manager Plus Software helps in managing field service coordination with all its utility features.

Work Order Management

Work order management is one of the vital utilities of SM+. By using this software a user can create work orders instantly from his mobile and a manager can assign it to other technicians. On the other hand the technicians can upgrade their work status via SM+. In both the ways this coordination helps in better customer care and quick resolution of customer grievances. All information related to work order via SM+ gets displayed on well-organized tabs.

SM+ helps in efficient scheduling and streamlining

Scheduling and streamlining are two important factors of a successful business management that involve multi-level coordination. With SM+ installed on your smartphone, a user can schedule all his appointments on mobile so that he can complete one after another. With SM + there is no chance for missed appointment or delay in meeting clients. Wrapping up the meetings and coordination with clients efficiently with quick turnaround time helps in great people management, which is one of the intricate responsibilities of a field service manager.

Streamlining appointments and scheduling work orders to your technicians is a meticulous job and it takes some time extra, which sometimes becomes hectic for managers to accomplish. With the help of Service plus Manager a field service manager can manage his task assigning responsibility with better scale of proficiency. With this business tool he can prioritize the work orders and accordingly instruct his service agents to do the client visits.

Quickbook integration  
     
SM+ helps in customers’ data integration from one point that is the smartphone of the user. Here the user can synchronize up to 3000 names of customers so that if necessary user can contact any of his Quickbook contacts via email notification from the mobile.

Some other features of SM+
  • Ability to attach photo of technicians going to visit customer,
  • Checking the status of an open order,
  • Before and after photo of a work order.
With all these features SM+ helps in effective field service management. This app is available free for 30 day with unlimited use/access.

Wednesday, 12 March 2014

Coordinate at ease with your technicians by using SM+

Task Management

For administrative jobs, coordination is a vital issue regardless it is sales administration or service administration. Those who are in field coordination jobs have to manage a group of field sales persons, hence, meticulous coordination is prerequisite for them. Usually, coordination jobs are done via email and phone calls but with Service Manager Plus support you can carry out coordination jobs easily from your smartphone. Now you may wonder what is Service Manager Plus.

Mostly known as SM+, this is a mobile application which can be installed in all smartphones. Available with a bunch of utility features, it is a wonderful business tool for task management, data management, as well as document management for streamlining entire workload. Let’s take a look at how it works.

Task management by SM+

This mobile application works with excellent integration. With this software installed in phone, a field service manager can coordinate with his sales force working on the field and at one go can check the whole work status. The manager can check the latest work order status via SM+ integration and depending on priority can reassign task for the field sales workers. On the other hand, the sales force/technicians can update their work status once they complete all their assignments. This two-way coordination works excellent for task management.

Data Management with Service manager Plus

Data management depends on the workflow and workload requirement. With Service manager plus a manager can integrate all his customers’ names in QuickBook, and at one go can send them official communication via his smartphone. He can do the communication anytime and from everywhere he wants. Alternatively, he can send notification about the status of their work order to all his customers from his mobile by using SM+ integration power. For customer care managers this feature works as robust data support via smart data management. This is a wonderful support for technicians working in the field.


Service Manager Plus works as skilful work order management software. A field sales manager with this tool can check the work order status, the task assignment list, the priority jobs, and the status of the jobs done. In addition to it with SM+ work orders can instantly be generated from the mobile device as well as the updated work status can be viewed via this software. SM+ displays all information under well-organized tabs. This easy work order management software streamlines work order processing, work order done, and work order pending status and thus helps in perfect coordination between the field sales manager/customer care manager and the technicians working in field for customer servicing.

The most impressive feature of this service integration software is its user friendliness. It is available for 30-day trial at no cost. After that if the user feels satisfied, he can go for its paid tariff plan. This mobile application can be downloaded on all smartphones and more than 1000 customers’ profiles can be streamlined for instant access. Regardless of the fact that the user is on field or on leave, he can contact his technicians round the clock, round the year.

Tuesday, 11 March 2014

Service manager plus for business coordination

Business Coordination Software

Every business runs on proper administration and all-level coordination. All level coordination of a business is done by overall synchronization between different business departments. For example, sales leads are the way to develop business, order management is meant for customer care, and field service management is by coordination between sales force, accounts department, and technicians. However, business management and coordination is an extensive and intricate process but with Service Manager Plus this overall sync for business management has become as simple as 1-2-3.

Invoice system coordination

One of the prime aspects of business coordination is invoice system management. In order to manage invoice system, managers have to keep coordination between sales, customer service, and accounts department. With SM+ installed in the smartphone, managing entire invoice system turns into a simple and easy going job.  With SM+ invoice can be generated from a mobile device after checking the job status of the technicians in service organization and it can be forwarded to the concerned clients. There is no need to place all papers in front of the accounts department for invoice management and invoice processing.

Field service managements

Field service management is the backbone of a service industry and Service Manager Plus, as implied by its name, is perfect business coordination tool for a service business manager or a field service manager. A field service manager can utilize this tool in three ways for his service responsibility coordination.
  • A field manager will integrate all the names and mobile numbers, email address of all customers and his team members in the data base of the application,
  • He should check the order details and allot all the orders among his technicians and virtually monitor their activity and prospective sales leads.
  • Depending on priority the service manager can assign/reassign the work orders for his technicians.
Customer care coordination

Customer care is now one of the most vital aspects of business management depending on which sector of a business as well as sustenance of a business is maintained. Service Manager plus, as an efficient service business software, helps in customer care coordination in five ways:
  • It helps in streamlining all appointments with customers without any mistake/lapses
  • It helps in streamlining all orders/complains for generating work orders,
  • Assigning the work orders to the technicians/sales representatives for following up,
  • Coordination with customers about the responses of the representatives via email notifications,
  • Regular updating about the status of the work orders,
However, the entire sales cum customer care management can be done via using Service Manager Plus software from a smartphone at no extra cost for the first month under the facility of trial version.

Sales lead integration

Apart from tele-calling and finding sales leads from online marketing process, referral leads generate great scope for business expansion for a company and these referral leads are mostly accumulated by customer care executives or by field sales technicians while servicing existing customers. SM+ helps in 4 ways for efficient sales lead coordination:
  • Up surging business with great number of sales leads
  • Generating new business or ensuring new partnerships
  • Keeping track for field service technicians turning in highest leads/best productivity,
  • Auto generated emails are sent for notification and in the form of official follow-up.
With all these features in built, the use of Service Manager Plus integrates business administration in a better and result oriented way.

Wednesday, 5 March 2014

Service manager plus - how to use for service management

field service scheduling software

Service manager plus(SM+) is specialized software that can be installed and downloaded on almost all smartphones. As a service manager functions for coordination between different aspects of administration and customer care reacted servicing, this field service scheduling software works in the same way for managing and coordinating between different aspects of servicing and business administration within an organization.

The role of a service manager has multifaceted responsibilities. These are tough also. However with the support of SM+ the entire work schedule of a service manager can be coordinated from his mobile. This business tool helps in service scheduling, order analysis, work order management, coordination with clients, and many more activities for better turnaround time and efficient rendering of managerial responsibilities.

Field technicians and field service managers are the candidates who get maximum advantage out of the use of this software by synchronizing it with personal service management system. A field manager has to work in field with two-way coordination between his office and his Field service technician team. With the coordination power of service manager plus he can keep a track on the workers activities as well as he can reassign the tasks to the other field staffs.

The process is simple. All the team members have to have SM + downloaded on their mobile. Once a field technician completes his work, he can update the order sheet instantly from his mobile and the manager can view the status via mobile. Now the virtue of SM+ is that both the technician and the service manager can update each other’s worksheet via mobile. As the field technician can denote his reporting officer about his work status, the officer can reassign the work if he thinks it is a priority one. This one point coordination via mobile is called the mobilefield service management of this business software.

Now comes the question of service integration by using Service manager Plus. A filed sales manager here can assign work order as per priority and can update the customer about processing of his complain. A service manager can coordinate with the technicians to know when he will reach at customer’s place. This is the way the service manager maintains CRM and wins customer’s trust. A satisfied customer generates new prospects by referencing and though CRM the servo ice manager can generate new sales leads. This multifaceted activities lead toward efficient service management and SM + gets considered as service management system.

SM+ works as efficient integrating tool that synchronizes a smartphone user with other recipients. Here the use of mobile controls/coordinates the entire business work flow. No matter you are in field or you are working from home a service manager at one glance will be able to read his business status and that is why will always remain ahead of the curve. For this unique compatibility of SM+ it is called mobile field service management software.

In a nutshell this fieldservice scheduling software works in a unique pattern like
  • Create and dispatch work order right from the mobile
  • Schedule and dispatch work order and if necessary it can be reassigned,
  • The software provides extreme flexibility of working time and location,
  • Manage the entire business with accuracy and speed.


Monday, 3 March 2014

Service manager Plus - a service coordination software

Service Coordination software

Service Manager plus is a software, which is smartphone compatible and can help a field manager in his field work, managerial coordination, and customer care responsibility integration at one go. Popularly known as SM+, this handy and user friendly business software helps a professional in managing his office work with better efficiency.

This software is most suitable for service managers, field managers, as well as field technicians, however, those who work for customer care and in after sales department of different industries will get excellent advantage out of its meticulous use. In one word, the software coordinates task management, helps in workload analysis, streamlines information system management, and efficiently helps in work order management.

How to do task management with SM+


The task of a field manager or a field technician is always full of dynamics. It is changeable depending on the business priority. Therefore task management by proper scheduling of appointments and priority is one of the prerequisites of field manager’s responsibility. With SM+ installed in your Smartphone, you can schedule different work related options, handle and assign immediate work order priority based, and can schedule them instantly to your technicians. On the other hand the technicians can inform their managers about the status of their assigned jobs so that before reassigning anything the manager remains aware about the task status of his coworkers. This is the process via which SM+ helps in task management.

Workload analysis by SM+


Workload analysis is one of the vital assistances one can enjoy with the help of service manager plus software. Workload analysis helps a professional to check his business workflow as well as his professional capacity to manage the workflow. In service industry often work assignment is done on priority basis. Therefore sometimes a field manager has to reassign his workload. As technicians equipped with this mobile coordination tool, can update their work status immediately after completion of the same, the field manager can check the status of the workload pending in front of him.

Information system management by SM+


Information system management is a customized process and may vary from one business to another. However, in general the main purpose of this managerial coordination is streamlining sales leads, QuickBooks integration, setting email notification to customers as well as sending new assignments to field executives. The interactive dash board of the program’s interface helps in viewing field manager/SM+ user to check the entire business status with best integration. In addition to all these business supports, with this software a user can instantly create, dispatch, and send invoices for the customers and send them as fast as their request/order is attended/solved/serviced.

Now with so many facilities integrated into small software it has become easier to coordinate service and managerial responsibilities. This software can be installed in all smartphones and it is available for 30-day free trial. In case you do not like the work-flow of SM+.  You will be able to enjoy a hassle-free field service centered business without any regular hassle for visiting office regularly. Once your work is done, your boss can get the update at next moment. This super coordination is the super power of this software.  


Monday, 24 February 2014

Service manager plus: learn its efficiency and affordability

Work Order Management Software

Field service jobs are usually quite hectic and these jobs need strenuous coordination with other field workers.  In general, a field service manager works on his assignment as well as coordinates with his team members already working in filed and with back office for administration support like generating work order or updating invoice. It is indeed a multifaceted communication stream that might be time consuming.

Installing Service Manager plus in the smartphone can help in managing all filed coordination jobs wonderfully and without any error. Its advanced features are extremely user friendly and helpful in rendering managerial activities from a single point of operation. For obvious reason, SM+ helps in enhancing quality coordination of field managers and workers…requirement is simple, a smart phone.

Client handling and resolving clients’ query and complain is one of the vital parts of field sales management. Work order management is an integral part of sales management and these client servicing responsibilities. With SM+ a filed manager can create work order directly from smartphone as well as he can keep on updating them as field technicians get them completed. The virtue of Service  Manager plus is this work order management system offers a platform where the latest updates of the work orders are found systematically displayed under organized tabs, and all these can be done from mobile.

A field manager can systematically schedule all his customer meets and coordination even while he is at working field with SM +. He can coordinate with his staffs about their free slots and if necessary can reassign work based on priority. Work orders can be managed by
  • Knowing the available slots of field executives
  • Viewing at one go the orders and pre-set schedules for quick comparison,
  • In case the field managers needs any last minute change, he/she can change the work order from the mobile itself and can send the change/alteration to the concerned technicians via mail again from the mobile.
  • With the power of SM+ the field manager can generate automated recurring order that is indeed an advantage for work order management.
Service manager Plus can be used from any smartphone and the software gets updated frequently with latest and with user friendly features. SM+ can be installed and used for next 30 days at free of cost. After that if somehow a user is not happy with this coordination software, he can anytime discontinue the use.
A user can subscribe to the free newsletter of Service Manager Plus and get to know about the latest amendments by insta-alert so that the users can use the tool with better level of efficiency in managing field activities.

After 30 day free trial the user can go for paid plan. The best affordability of SM+ user plan is the plan tariff depends on the user number. From 2 users the plan can be taken for 200 users and the plan range varies from $29/month to $999/month.

Use of Service Manager plus is indeed a good choice as it enhances productivity and coordination efficiency. A 30-day free trial with unlimited user access is indeed a good time to understand and estimate its functionality, which enhances its affordability from the point of investment.

Try Service manager plus today by installing it on your smartphone and start using it for your extensive work order management at anytime from anywhere you like as most of the efficient field managements masters are doing worldwide…you must join their team too today.

Sunday, 9 February 2014

Optimize Field Service with Service Manager Plus

Field Service App
Field Service App
Service Manager Plus is a field service management and dispatch software that streamlines your field business and improves delivery of service. SM+ offers state-of-the-art field service app with information management solutions that are suitable to your distinct business needs and requirements, from workforce management and task scheduling to invoicing.

Service Manager Plus is specifically designed for field service managers to schedule work orders with a flexible and mobile dispatch software. This field service app ensures proper information management and aims to transform field service management through its unique features. With SM+, on-field technicians and managers can coordinate and manage work orders efficiently.

However complicated your business requirements and needs be, Service Manger Plus provides integrated information management solution that helps you maximize and optimize field service management, enhance client satisfaction and improve revenues. SM+ field service app makes it easier to streamline your business with its quick and accessible dispatch software.

Service Manager Plus empowers on-field technicians to accomplish consistent and proactive service performance with timely delivery. SM+ field service app reduces costs that occur throughout your field service management lifecycle, for instance, inventory management costs, paper work, order delivery, etc. With SM+ information management and dispatch software, your business can thrive in the dynamic economy of field service business.

Following are the ways you can optimize your business with SM+ field service app:
  1. Enhances Productivity of Field Technicians and Engineers: Through SM+ field service management and dispatch software, field engineers have access to essential client service history, repair records, inventory stats and product information. Its information management system helps eliminate the need for mundane paperwork and save time. SM+ field service app ensures on-demand information is delivered to technicians and confirms delivery of work order through invoicing.
  2. Improves Inventory and Information Management: Service Manager Plus enables business to enhance and improve asset management through its integrated field service management and dispatch software. SM+ field service app tracks equipment data and offers real time inventory information to field engineers. Service Manager Plus is a web-based and mobile information management solution that gives field managers to operate and streamline their field service business efficiently.
  3. Accelerates Field Service: With SM+ fieldservice management and dispatch software, leverage you field service business with complete and comprehensive visibility of work orders, their scheduling, reporting, delivery and invoicing. The information management system enables proper scheduling of work order and ensures timely project delivery. With SM+ field service app, your business can benefit and generate revenue from innovative field service management and dispatch software.
  4. Data Storage: Service Manager Plus offers field service businesses to have full control over their clientele and data in a reliable and highly secure, scalable environment. This field service app has advanced information management system that helps businesses eliminate the need for excessive data storage of information and software upgrades. With our field service management and dispatch software, run your business from anywhere and anytime.
Information Management
Email Service Notification
Service Manager Plus with its field service app offers essential features that enable you to schedule, plane and execute work orders in an organized field service management and dispatch software. Start running your field service business on SM+ and acquire the best information management system available that minimizes costs and maximizes profitability. 

Friday, 7 February 2014

Unique Business Integration with Service Manager Plus

Field Service Management Software
Field Service Management


Business integration has become the ultimate solution for business management as well as business development hence use of automation has become an integral business solution for managing entire workflow. Service manager plus fulfills all these criteria of managing business workflow. The best part of this software tool is that it can be installed on any smartphone, and it needs simple internet access from your phone.

Service Manager Plus works as a real life manager and integrates office management with field service management. It not only implements coordination between field manager and field service personnel, it can coordinate with accounts department as well as with customers/clients via Quickbook database integration. For one-stop solution of business integration this service business software in now being used in different industries with best and flawless productivity.

Order Management Software
Order Management
Service manager plus can check and track order processing and invoicing of an organization, and the best part of this service business software is that it modulates its coordination from mobile, anytime, and from anywhere. The user of Service Manager Plus can track workflow, initiate work processing and generate latest invoice as well as order processing for customer complain. The integration of this service business software can track and manage entire invoice system from a smart phone.  

SM+ facilitates its users with two versions of business tools. One is Quickbook integrated business tool, and the other is the exclusive standalone version where users can synchronize their data as per personal discretion. With SM+ business users can smoothly control field service management. In addition to it, filed mangers can coordinate work processing and tracking via streamlining scheduling, following customer notification mails, prompt invoicing, follow up for work order completion with sales force as well as with account department.

Business management and business administration are two aspects of business development because these two processes can coordinate each other and initiate revenue generation and business sustenance by proper customer care and maintaining relationship. Service Manager Plus provides its users the unique opportunity to assist field service technicians by initiating faster and one to one communication between administrative department, account department, and filed sales management for optimizing field service management.
SM+ comes with a versatile series of features that assists its users in tracking and managing work orders. Service Manager Plus integrates communicate with field persons as well as with back office as per requirement. SM+ is user friendly and does not require any special techy knowledge, it works on all smartphones.

Field service business is a demanding job field, and it is a standard requirement of almost all industries based on consumer demand. Without field service support it is not possible to achieve success and SM+ helps in achieving success in a smart way.

Service Manager Plus offers the perfect solution to all service business needs. It connects, coordinates, and integrates the workflow from generating order to end point as end to end solution. SM+ tool’s cutting edge technology helps its users to optimize functionality, and with SM+ business integration is easy and streamlined.

With so many features, SM+ is available for download at free of cost as 30-day free trial. After 30-day free unlimited use you may go for a yearly subscription.