Work Order Management System

Work Order Management Software | Work Order Management System

The Work Order Management Software is a futuristic intelligent system that deals with providing mobile based workforce management. This means that now you can cater your customer needs in a more effective and efficient manner.

Every service providing organization requires optimized resources to deliver adequate services. This means that in order to succeed resource efficiency needs to be increased. Due to which other key aspects such as productivity and utilization of resources also becomes more efficient. That way, overall better results are acquired. In order to achieve all that an intelligent and dedicated system is a must have.

The biggest advantage of integrating a Work Order Management Software in an organization is that this system automatically deals with essential scheduling and mobility aspects. Moreover, it uses all the relevant information to make key decisions, organize management aspects, clientele, entitlement and asset management.

Overall, this software is a very flexible and user friendly system. This means that it can work as standalone or it can be integrated with your external ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software. Hence, this intelligent system can also optimize the decision making process. Moreover, it is easy to learn and adapting it into a work environment is easy.

This is common knowledge that during curtail times the employees have to work hard, multi task and handle different systems together. Due to this the chances of errors often increase. Therefore, negative results and unexpected delays often happen. Keeping this in mind, a typical Work Order Management Software is designed in such a way that it integrates all the different tasks. This way all the tasks will be streamlined and the system will make sure that human error is minimized to a great extent. Hence, the overall productivity is increased and better results are achieved.

Key Features of Work Order Management:

• Easy Configuration of the system: This system deals with defining and configuring only essential and key business related objects. This includes easy and efficient crew management, scheduling, customer handling, taking active work orders, entitlement and other relevant customized work orders. This means that only those aspects and objects are included in the systems that are required by the business.
• Access Control: All the information used by any business is confidential and should not be accessed by everyone. Keeping this in mind this system limits user access and visibility. Hence, unauthorized people cannot access any information and only employees can view certain information that they are allowed to view.
• Integration of Entire Suite:  The Work Order Management System is easy to install and it can be customized as per the business need. This means that you do not have to write long codes or do some technical task. This entire system can be configured and get customized easily.

In a nutshell, the Work Order Management System is an intelligent system that is a must have for all service based business organizations. SM+ is one such efficient work order management system that provides error free and smooth operations. Moreover, it also helps in reduction of deployment efforts and avoids issues like data duplication and human error. Therefore, trying SM+ for efficient and maximized results is a great idea.

Dashboard features in Service Manager Plus

This video explains all the dashboard features in Service Manager Plus.

How to Create Work Orders in Service Manager Plus

This video shows you how to create work orders in Service Manager Plus.

SM+, as Field Service Business Software

Field service business software has become a vital need of every business today, as it helps the business company owners to make more productivity from their business in an effective manner. To become a leader in the business world, the services of your business needs to be efficient and moreover at its peak level. The first thing that comes in the field service management is workload management. It is considered to be a process which is used to distribute the work tasks in an effective manner and facilitate the company’s employees, so that they can perform their best. A field service business software is required by both small and huge business companies today to facilitate the procedure of workload management.

Service Manager Plus is considered to be the best work order management software which can be used by the manager to assign work tasks to the field workers effortlessly. It is a mobile application which can easily be installed on all smartphones and tablets easily. By the help of this application the field workers can also update the status of their task, which is due to the two-way communication medium used by this application. Service manager plus mobile application can also be used to bill the customers as it can also work perfectly as a work order invoice software.

Business companies who are in search for best invoice management software can also buy the service manager plus software, as it will help them to speed up the procedure of delivering invoices without any type of error. Service Manager Plus as an invoice management software will work for both wholesaler and field service manager, as by its help they will be able to manage their invoices without any issues. By the help of this mobile application all your complicated work of managing invoices will be done within a matter of seconds. The invoice managing capability of Service Manager Plus will increase the speed of your company’s invoicing system and will help you attain your desired production target effortlessly.

Business managers are able to manage their invoice management effortlessly and instantly with the help of this application. Generally, it is seen that most business companies avoid the use of these types of work order management software to save money which is in fact not a wise decision. However, Service Manager Plus is an economical price software and is the complete solution to avoid mismanagement of invoices of a company.

It is considered to be the must mobile application for business managers as well as field workers as it can help them to manage their work effortlessly.  Companies who want to increase their business productivity and revenue should definitely buy this impressive work order invoice software. This impressive mobile application will also allow you to manage the procedure of cash inflow and outflow in an effective manner. Business managers who are using this application will also be able to receive reminders, notifications of deadlines and shortcoming of payments. In the end, it seems to be an impressive mobile application for the business managers of today.

Service Manager Plus on your mobile device

This video shows you how to use Service Manager Plus on any mobile device.

Access your business on smartphone with Field Service Business Software

In recent time mostly web-based Field service management systems are used, which enables field service businesses to operate through a laptop or a computer. Service Manager Plus is not only web-based field service management software but it can also work on mobile through its smartphone app. This feature of service manager plus does not only enable you to run your business remotely but it also allows your work force and on field technicians to connect and coordinate with you on work order scheduling and processing, so we can say SM+ is a work order scheduling software or work order processing software. The power of SM+ is limitless; it empowers you in a variety of ways, such as, effective assigning tasks and sending an invoice as soon as the work order is complete.

You as the manager of your field service business can receive instant notifications and updates about your scheduled work orders from your on field technicians, when they send you a picture of the completed work through their smartphone app using SM +. It is not merely dispatching software; in fact its true strength lies in its easy to use interface that only requires an internet connection to run on any electronic device, from computers and laptops to smartphones and tablets.

Usually field service management softwares do not have field service mobile applications for coordination and stay in touch with your technicians. But Service Manager Plus enables your on field technicians to keep you updated on the work orders. Field service managers can manage work orders efficiently with our easy to use interface and versatile design. An ordinary dispatching software, is rigid and do not really give you the freedom to integrate or sync all your data into the software. But SM + has the ability to integrate and sync your QuickBooks data and give you ease of access which is very important when it comes to managing your business well in a timely manner.

Majority of the available field service mobile applications offer limited features to field service technicians. On the other hand our Work Order Management Software offer technicians to not only update work order status but also to send clients signature and a picture of the completed work order to the field service manager to proceed with the invoice. SM+ is your reliable field service partner that empowers you to operate your business efficiently no matter where you are.

Field service mobile applications provide your technicians access to all the information they need about the work order and the client’s location, on the go. With this dispatching software, you enable your workforce to connect and access information from any device anytime and anywhere. Service management systems, such as, the Service Manager Plus offers a rich, reliable and consistent user interface that won’t crash down easily. With our mobile app you can streamline your field service business and outrun your competitors in faster delivery of service. SM+ is highly scalable and offers the highest level of efficiency when it comes to management of field service businesses.

Business Solution for you with Service Manager Plus

Field Service Management software is a tool for scheduling, managing, optimizing and dispatching work orders timely on your smartphone or tablet. As we, all know that field service management requires a lot of time and dedication to manage and control the work orders. It streamlines the whole process of workflow in an organization, in order to get the maximum output and efficiency. As the time has changed and everyone is switching from manual work to the high-end technological devices to get the work done easily. For this reason, many companies have shifted and moved to software that helps them easily manage the tasks and work orders.

How SM+ helps the Employers and Companies

Service Manager plus is a very useful mobile app that can be downloaded on any smartphone or the tablet. This app can help users enjoy effective communication and joy of efficient servicing for enhancing the business's trustworthiness and improving the profits. SM+ is very much easy to handle even if you are not much aware of using the sophisticated smartphones and tablets. The process of managing the service manager plus is as easy as ABC. You can get everything in one app and no matter where you are and what you are doing; managing tasks are just a click away.

Work Order Management

The work order Management Software is among the most distinctive and vital tools to help you in managing your work. With the help of this software, you can easily create work orders immediately from mobile and also at the same time, assign it to the other workers. It ensures convenience and timely management of all the work orders and on the other hand helps in better customer care. The information related to work orders with SM+ is displayed on your device.

Scheduling and Planning

Scheduling meetings and planning different tasks is the most important factor for a company’s success. If you have installed SM+ on your tablet or smartphone, all your plans and schedules will be easy to manage. Now you will never miss the important meeting with your client, never miss the pending work order or skip the other important tasks of the company. It is also very much easy to interact with the workforce, even if you are not available in the office. Assigning tasks and checking the work status is all possible with the Business Management Software.

Reorganizing appointments and scheduling orders of work to your technicians is a big job and it requires some time extra, which becomes hectic sometimes for managers to achieve.

SM+ helps in clients’ data integration with the help of smartphone or tablet, provided the internet connection. You can easily synchronize up to 3000 names of clients so that if needed you can interact with any of his Quickbook contacts through email notification using the mobile. All of your business solution is available in this one system. Now you do not have to worry about any pending tasks, clients meeting or assigning work to employees, when everything is available right under your hand.

Importance of Service Manager Plus Software

There are many companies and individuals who are providing the work order management software to different companies which is able to build a better and profitable customer relationship between the customer and the company. In the advanced business world of today, the CRM has become the most important tool or an effective strategy to build a better customer relationship. Customer Relationship Management is a complicated process, which consists of several activities like customer management, negotiation, invoice generation and many more. The CRM or Customer relationship management is said to be among one of the tools which are behind the improvement of the customer relationships, increase in the revenue, better customer satisfaction and especially the customer retention.

The Service manager plus software will be able to help the company to make new business strategies, which will improve the relation and will enhance the prospects of the entire business to earn a profitable amount for the company owners. Nowadays, field management software has become an important tool for every small and large company owners, as it can help them to attract customers to increase their revenue in the business, which is mostly preferred by the company owners.

Business companies who are dealing in service provision will get an optimal level of work if they purchase Service Manager Plus work order management software. The software is fully equipped with all the latest features, which can be used to manage the daily routine tasks of business companies’ workers. Business company owners will also be able to vindicate the cost which they endure to purchase. Service manager plus also works as an invoice management software, which helps the workers of a company to post invoices straightforwardly to the Quick books and are able to avoid the trouble of making double entries, data mismatch and many more other stuff.

Service manager plus as invoice management software that helps you to generate and post online invoicing in the Quickbooks, send invoices to the companies’ customer through smartphone, streamline workflow to cut cost and manage whole order processing.  All these important features of this amazing field management software the company’s owners are able to work 24/7 with less manual workforce, which is involved in complete workflow process. The application operating system platform compatibility on smartphones and tablets is another amazing feature of this magnificent management software. Business company owners will be able to solve the customer complaints more efficiently.

Service Manager Plus will help you to take control of the increase in your workload without any stress and exhaustion. It will also help you to grow the productivity of your business company. Business companies who have selected SM+ as their field management software will be able to manage the work task distribution more effectively. Service Manager Plus mobile application has a user friendly interface, which allows the business company owners to use it easily with a little technology knowledge. This software helps the employees know what their duties are. The distribution of goods and improvement customer support has become possible by the help of this software.

Effectiveness of Order Management Software for Ecommerce Business

Order management is a vital part of any business that deals in products. It widely includes customer search, modification, approval, product search and cancellation. For swift functioning of business, Order Management Software is a popular tool for managing different activities in business. It plays an integral part to support system for order entry and delivery. Due to its centralized system, Order management software is helpful for customers, sales representatives and intermediaries. All of them can access and update purchase info through a centralized system. Moreover, it allows the person to gather information without making too much effort.

Order Management software plays an important role in E-commerce. It helps the representatives and management to enter each detail of purchase through either shopping cart, email, phone or data entry system. The most important function is that it helps to manage customer proprietary and account level information as well. Once the purchase is under process, the next step is to verify credit information, which is very important for making payments. Credit information verification is done to check the validity and availability of funds in individual’s account. As soon as the account verification is cleared, purchases are sorted out for warehouse, which includes timely shipment, packaging and pickup.  

Some of the other important features you can get from an Order Management Software is that it allows:

Tracking of Order

Order management software allows you to update status report every minute and allows you to select and review and order by status. Orders that are yet to be collected, shipped, packed, awaiting credit card approval and orders with specific stock items are some of the key features. With the help of Order Management Software, your customers can get timely delivery, which will surely make them happy. Furthermore, it allows you to spot potential risks in fulfilling your order before they actually arise.

Ship Orders Your Way

No matter how you ship orders, whether it is standard or overnight, you can manage it easily with the help of order management software. Integrating your shipping method allows you to track the routes, verify shipping address, access the recent shipping rates, priority shipping, single or multiple pick and shipping labels.

Company Process Orders

Order Management Software helps you to manage multiples companies in one system. You can also maintain separate inventory and customer information for each company, which can easily process all your order from one single selection screen. Quickly switch from one company to another with just a few clicks of your mouse or choose to share inventory across companies!

Order management software is a must have tool for businesses especially those who deal in products. You can find the software from Service Management Plus that helps the businesses to grow and work effectively. SM+ also allows you to get these software for mobile as well as PCs. Place your order right now and enjoy the benefits of these tools to grow your business and increase return on investment.

Improve Your Inventory Management with Order Management Software

Any business related to ecommerce has the capacity to process and manage order efficiently in order to satisfy customers and improve ROI. Customers access your products from a number of channels and diverse technology platforms for which you need Order Management Software. The system must be responsive and integrated with all parts of your ecommerce platform. The Order management software denotes to the complete process of order that includes initial order, customer management, and collection of payments, shipping and inventory management. Different Order Management Software is able to achieve all of these tasks. It is important to know the nature of tasks your system can handle. Also, it is better to know what features to look for before implementing.

Associated Order Management

Nowadays customers are purchasing products from web store because it is convenient. The Order Management Software will help you to manage these orders through a single channel that everybody in your organization can have access to. This system eliminates any type of errors and also lets others know what orders are in queue and for which order the payment has not been made.

 Automation

There are a number of steps involved in every order. Those who have not yet benefited from this software have to do manual work for each order. This makes it difficult for employees to track information and manage the orders properly. Moreover, the cost increases to a larger extent and errors also recur. However, Order Management Software helps the employees to track orders and record the information within a few minutes. It makes it quite easy for others to track the orders and improve the sales and ROI.

Fulfillment Integration

Nowadays, ecommerce business no longer depends on one source for fulfilling their business requirements. Businesses are associated with a number of warehouses, drop shippers, customer handling and store requirements. For this purpose, your system must be integrated with each requirement so that every order is routed and filled at the correct location.

A Single Catalogue

By combining the data, it reduces the resources and time to manage orders properly. Also the potential errors are likely to reduce while improving overall efficiency. Order Management Software is an efficient tool to manage orders and database, giving access to everyone, and managing the business.

Customer Management

 Communicating with customers is part of every order. The business must know when the order was received, processed as well as the shipping date. Handling your customers is a significant feature of an Order Management Software.

The process of managing orders is complex and an important process for an online retailer. Presently, the ecommerce industry is changing rapidly and to keep pace with competitors, it is necessary to integrate these types of software in the company. Service Manager Plus is offering wide variety of tools to meet the business needs. SM+ ensures to take the business to the next level by providing various tools that help businesses to increase ROI. 

Coordinate at ease with your technicians by using SM+

For administrative jobs, coordination is a vital issue regardless it is sales administration or service administration. Those who are in field coordination jobs have to manage a group of field sales persons, hence, meticulous coordination is prerequisite for them. Usually, coordination jobs are done via email and phone calls but with Service Manager Plus support you can carry out coordination jobs easily from your smartphone. Now you may wonder what is Service Manager Plus.

Mostly known as SM+, this is a mobile application which can be installed in all smartphones. Available with a bunch of utility features, it is a wonderful business tool for task management, data management, as well as document management for streamlining entire workload. Let’s take a look at how it works.

Task management by SM+

This mobile application works with excellent integration. With this software installed in phone, a field service manager can coordinate with his sales force working on the field and at one go can check the whole work status. The manager can check the latest work order status via SM+ integration and depending on priority can reassign task for the field sales workers. On the other hand, the sales force/technicians can update their work status once they complete all their assignments. This two-way coordination works excellent for task management.

Data Management with Service manager Plus

Data management depends on the workflow and workload requirement. With Service manager plus a manager can integrate all his customers’ names in QuickBook, and at one go can send them official communication via his smartphone. He can do the communication anytime and from everywhere he wants. Alternatively, he can send notification about the status of their work order to all his customers from his mobile by using SM+ integration power. For customer care managers this feature works as robust data support via smart data management. This is a wonderful support for technicians working in the field.

Work order Coordination

Service Manager Plus works as skilful work order management software. A field sales manager with this tool can check the work order status, the task assignment list, the priority jobs, and the status of the jobs done. In addition to it with SM+ work orders can instantly be generated from the mobile device as well as the updated work status can be viewed via this software. SM+ displays all information under well-organized tabs. This easy work order management software streamlines work order processing, work order done, and work order pending status and thus helps in perfect coordination between the field sales manager/customer care manager and the technicians working in field for customer servicing.

The most impressive feature of this service integration software is its user friendliness. It is available for 30-day trial at no cost. After that if the user feels satisfied, he can go for its paid tariff plan. This mobile application can be downloaded on all smartphones and more than 1000 customers’ profiles can be streamlined for instant access. Regardless of the fact that the user is on field or on leave, he can contact his technicians round the clock, round the year.

Stay in touch with your technicians with SM+

Field Service Management Software

Service Manager Plus has become one of the vital most business activity integration tool for small or middle scale business management for business task management and due coordination between its core activities like order processing, order tracking, CRM, and streamlining scheduling. However, the reasons which have made the tool one of the best in its business category is its ability of system integration and data management and its capacity for virtual coordination between office and field workers.

This SM+ business tool is a specific type of business software which can be installed in all smartphones and tablets and that can keep excellent track and touch with entire set of workload. This is a wonderful coordination tool for field mangers who can keep online track of all their field persons’ activities, daily programs, and customer feedback etc. at one go via this work order management software/Field Service management software using its streamlining scheduling feature.

Streamline all work assignments at pre-scheduled flow

Streamlining scheduling feature of SM+ is indeed a great support for business administration with multifaceted activities. The roles and responsibilities covered by this feature are:

·         Knowing your technicians available working slots

·         Quickly generating work orders as soon as they are formed

·         Promptly allocating and scheduling work orders to get the jobs done

·         Reassigning and rescheduling all work orders swiftly when it is required

·         Auto-generating email schedules and ensuring the positive changes for getting a job done/executed.

With these features on field managers can keep regular business communication with their technicians as well as with accounts department.

Advantageous smartphone integration

SM+ integrates administrators and technicians to assign and access their work orders via their smart phones.  This virtual and multipoint access works as an efficient coordination tool for scheduling and dispatching orders and generating invoices via this mobile field service. Its integration feature includes:

·         Generating work orders from a smartphone

·         Promptly streamlining and dispatching work orders

·         Working at any point of time, from wherever the filed manager can use his field service management software for better integration,

            ·         Managing the complete business workflow management process with best speed and accuracy. 

Document evidence by SM+

With SM+, a field manager can ask his field service technicians to take before and after pictures of their assigned projects to help him monitor their work progress with better scale of coordination. The field manager can attach snaps, contracts, plans with their work order as an evidence of their completed work project. SM+ supports managerial supervision of a field manager as a smart management system where you can:

·         Easily assign task list to field service technician team by Email notification

·         Obtain documentary evidence of finished work orders from field workers

·         Instantly progress with dispatching online invoices to customers for customer satisfaction,

·         Ensure the work orders are finalized efficiently through pictures from executed order.

Coordinates sales leads

SM+ captures sales leads through field service technician anywhere they go. All technicians can get the sales leads anywhere they find them and record them on their smartphones. This coordination process enables field services businessmen to

·         Upsurge business with optimum number of sales leads

·         Generate new business opportunities

·         Keep track of field service technicians’ activities in maturing sales prospects/resolving customer complains.

5 Reasons Why you should Use SM+ (Service Manager Plus)

Service Manager Plus

So would you like to create, dispatch, invoice, manage and track your work orders? In short, create and manage these as soon as they arrive and also swiftly reassign and reschedule these? Do you want to know at a glance your employees’ available slots? Auto-generate e-mail schedules and changes? Then SM+ is indeed what you are looking for.

Service Manager Plus or field service management software is for field service managers and technicians who are entrusted with the task of streamlining the creation and dispatching of work orders. Here is why you should use SM+: 

1.       With SM+ you can now do away with paper schedules and eliminate the chances of missed appointments. Field service management software helps you schedule orders electronically and these are delivered to your technicians as emails.

2.       The Service Manager Plus features and benefits are easily accessible as these have been designed to integrate well with smart phones. The Smartphone integration is compatible with both tablets and smart phone. This feature helps both the technicians and administrators to access their work orders from anywhere they are. Consequently, they stay informed and updated regarding the status of these work orders. 

3.       Service Manager Plus or work order management software also offers quick integration with Quick books; this also offers ease and convenience as the work order can be created in Service Manager Plus. Moreover, once the creation process is completed, it can be synced with QuickBooks, which results in the automatic creation of invoice.  This feature results in time saving and minimization of efforts.

4.       Enjoy automatic invoicing. This process with Service Manager Plus is as simple as posting and closing the order and the automatic generation of invoice in Quick Books. These invoices can then be sent to the customers from the smart phone also. Not only can this but it be further quickened with receiving the customer’s approval of the invoice with their signature and that too in your smart phone. This, thus, results in speeding up the process and reducing the time, cost and efforts, which were previously associated with the process, and accurate billing.

5.       Service Manager Plus gives you an opportunity to have more satisfied customers. Your customers can stay more informed and updated with the features of field service management software. As soon as the work orders are scheduled, the customers can be sent an e-mail notification entailing the scheduled appointment time along with the technician’s picture. This also allows more certainty to the customer as they not only recognize the technician’s face but also happen to know the exact time the person will arrive at.

Field service management software

A great variety of businesses can benefit from Service Manager Plus. These include, however, are not restricted to heating and plumbing companies, import/ export business, manufacturing companies and health care products distributor among many more.

The good news is Service Manager Plus comes with a 30 days free trial and is also easy to set up. Service Manager Plus can, thus, help you to increase your business with speeding up your transactions and introducing ease and integration in these. 

Workload Management Software

Workload ManagementSoftware is an intelligent system that deals with the key components of Support and Customer Service. This means, that this software manages efficient and effective customer related tasks. This includes variety of essential tasks such as delivery of different goods and services to customers, assistance in contact center management, tracking of goods and service status, prioritizing works, task and deadline management. This system is meant to assist various corporate tasks and to streamline all the work.

It is a known fact that the major aspect of every business is to satisfy customer and create long term business relationships. As satisfied customer means more business, that leads to higher return on Investment or ROI. However, in order to provide a pleasant customer experience every business needs to complete all the tasks in time and in proper order. This means every business aspect needs to be streamlined, organized and every task should be processed smoothly. Therefore, in order to achieve all these tasks a proper Intelligent System such as Workload Management Software is required. 

Workload ManagementSoftware is comprised of various components such as Intelligent Workload Distribution. This is an important component that deals with optimizing all the important and essential business tasks. Apart from that it also deals with streamlining all the customer deliveries. This means that this component provides effective work with efficient customer delivery. Overall this component also makes sure that only the right person is authorized to do a certain job. This means that not everyone can use all the information. Moreover, confidentiality and work ethics are also maintained.

Apart from that, this expert system also makes sure that none of the resources are wasted and every task is performed in the timely manner. This is done by adequate resource allocation and proper time management.

Key Features of Workload Management Software

• The Workload Management Software such as Service Manager Plus (SM+) deals with automatic task prioritization. These business tasks include work bins, business rules and conventional independent system designed for specific tasks.
• This system also makes sure that all the business tasks are completed and the all customer based commitments and deadlines are met.
• This intelligent system distributes the assigned tasks to all the employees automatically. Moreover, it also makes sure that the maximum manual tasks are eliminated and all the end results are transparent. 
• SM+ is an expert software also deals with dividing and distributing the key tasks amongst employees as per their skills and ranks. This means maximum output is ensured by using the best employee skills along with efficient resource distribution. 
• The biggest problem that every business faces is wastage of time, resources and backlogs. Therefore, the SM+ Workload Management System makes sure none of this happens.
• This smart workload system also deals in optimizing and streamlining customer support and delivery of goods. This way the deadlines can never be missed and the customers will always get their desired goods or services on time. 

In a nutshell, SM+ Workload Management Software assists every employee and every corporate organization. This is done by streamlining all the essential tasks, prioritizing the work, making sure that goods are delivered on time and over all increases the business value.