How SM+ is helping us in field service management

Field Service Management is also known as FSM and it is a coordination of scheduling, optimizing, and timely dispatching of service processes/work orders via the visit of technicians or sales representatives. Field Service Management is a complicated workflow and it needs multi-level coordination. Service Manager Plus coordinates and streamlines the complete workflow pattern of an organization’s field servicing and thus extracts multilevel benefits for its users like enhancing productivity, errorless data management, result oriented customer servicing, streamlining entire business flow for better business administration, and so on.

How SM+ helps in coordination   

           

Service Manager plus is a mobile app, which can be downloaded on all smartphones. With the help of this app the users can enjoy better communication and privilege of smart delivery/servicing for enhancing business credibility, as well as for improving profitability.Service Manager Plus creates an easy to manage workflow pattern on its platform and that makes the entire process of communication easy and simple like 1-2-3. Popularly known as SM+, Service Manager Plus Software helps in managing field service coordination with all its utility features.

Work Order Management

Work order management is one of the vital utilities of SM+. By using this software a user can create work orders instantly from his mobile and a manager can assign it to other technicians. On the other hand the technicians can upgrade their work status via SM+. In both the ways this coordination helps in better customer care and quick resolution of customer grievances. All information related to work order via SM+ gets displayed on well-organized tabs.

SM+ helps in efficient scheduling and streamlining

Scheduling and streamlining are two important factors of a successful business management that involve multi-level coordination. With SM+ installed on your smartphone, a user can schedule all his appointments on mobile so that he can complete one after another. With SM + there is no chance for missed appointment or delay in meeting clients. Wrapping up the meetings and coordination with clients efficiently with quick turnaround time helps in great people management, which is one of the intricate responsibilities of a field service manager.

Streamlining appointments and scheduling work orders to your technicians is a meticulous job and it takes some time extra, which sometimes becomes hectic for managers to accomplish. With the help of Service plus Manager a field service manager can manage his task assigning responsibility with better scale of proficiency. With this business tool he can prioritize the work orders and accordingly instruct his service agents to do the client visits.

Quickbook integration  

     

SM+ helps in customers’ data integration from one point that is the smartphone of the user. Here the user can synchronize up to 3000 names of customers so that if necessary user can contact any of his Quickbook contacts via email notification from the mobile.

Some other features of SM+

• Ability to attach photo of technicians going to visit customer,
• Checking the status of an open order,
• Before and after photo of a work order.

With all these features SM+ helps in effective field service management. This app is available free for 30 day with unlimited use/access.

Service manager plus: learn its efficiency and affordability

Field service jobs are usually quite hectic and these jobs need strenuous coordination with other field workers.  In general, a field service manager works on his assignment as well as coordinates with his team members already working in filed and with back office for administration support like generating work order or updating invoice. It is indeed a multifaceted communication stream that might be time consuming.

Installing Service Manager plus in the smartphone can help in managing all filed coordination jobs wonderfully and without any error. Its advanced features are extremely user friendly and helpful in rendering managerial activities from a single point of operation. For obvious reason, SM+ helps in enhancing quality coordination of field managers and workers…requirement is simple, a smart phone.

Client handling and resolving clients’ query and complain is one of the vital parts of field sales management. Work order management is an integral part of sales management and these client servicing responsibilities. With SM+ a filed manager can create work order directly from smartphone as well as he can keep on updating them as field technicians get them completed. The virtue of Service  Manager plus is this work order management system offers a platform where the latest updates of the work orders are found systematically displayed under organized tabs, and all these can be done from mobile.

A field manager can systematically schedule all his customer meets and coordination even while he is at working field with SM +. He can coordinate with his staffs about their free slots and if necessary can reassign work based on priority. Work orders can be managed by

• Knowing the available slots of field executives
• Viewing at one go the orders and pre-set schedules for quick comparison,
• In case the field managers needs any last minute change, he/she can change the work order from the mobile itself and can send the change/alteration to the concerned technicians via mail again from the mobile.
• With the power of SM+ the field manager can generate automated recurring order that is indeed an advantage for work order management.

Service manager Plus can be used from any smartphone and the software gets updated frequently with latest and with user friendly features. SM+ can be installed and used for next 30 days at free of cost. After that if somehow a user is not happy with this coordination software, he can anytime discontinue the use.

A user can subscribe to the free newsletter of Service Manager Plus and get to know about the latest amendments by insta-alert so that the users can use the tool with better level of efficiency in managing field activities.

After 30 day free trial the user can go for paid plan. The best affordability of SM+ user plan is the plan tariff depends on the user number. From 2 users the plan can be taken for 200 users and the plan range varies from $29/month to $999/month.

Use of Service Manager plus is indeed a good choice as it enhances productivity and coordination efficiency. A 30-day free trial with unlimited user access is indeed a good time to understand and estimate its functionality, which enhances its affordability from the point of investment.

Try Service manager plus today by installing it on your smartphone and start using it for your extensive work order management at anytime from anywhere you like as most of the efficient field managements masters are doing worldwide…you must join their team too today.