Service Manager Plus

Service Manager Plus
Service management Software
Showing posts with label service management software. Show all posts
Showing posts with label service management software. Show all posts

Thursday, 17 July 2014

Productivity Enhancing Task Management Software | Field Service Scheduling Software


Task Management Software

The progress of any business depends on the standard of the management of that business organization. The prime responsibility of the business management of the company is to manage workforce, according to the varied skills of the employees. SM+ is an advanced software, which enables management to distribute the tasks among its employees to get maximum output.  SM+ plus has an advanced level Task management Software that ensures suitable distribution of tasks among employees and enhances the quality of customer service deliveries.

 Amazing Features Task Management Software

Service Manager Plus software has effective components that enables management to arrange and distribute tasks appropriately for the work force, according to the skills and ranks of employees. It facilitates workforce to accomplish customer-based obligations and other given tasks and targets smoothly. The system provides updates about the status of the tasks regarding the jobs-done or in process.  This FieldService management Software ensures distribution of goods and improvement of customer service. It provides tools for organizing vital tasks, work stats and verification regarding the delivery of goods on time.

Benefits of Using Task Management Software

Uneven and irrelevant distribution of tasks between workforces can cause anxiety and stress to employees. SM+ contributes very positively to unburden employees and to keep them stress-free by ensuring appropriate distribution of tasks according to the skills of each employee. Business Management Software ensures fair distribution of tasks in a workforce that yields more output, as each employee delivers maximum in time, in accordance with the relevancy of tasks to the skills of employees.

Contribute in Planning for Productivity:

The planning of the company is the basic thing and it provides a roadmap for management to achieve targets according to its planning. The good planning, keeping in views the strengths and weaknesses of the company, provides more clarity to management.  SM+ Field Service Scheduling Software helps management to plan things according to the updated requirements of the business. It provides tools like Field Service Scheduling Software, to assess different aspects regarding planning and productivity.

The data produced by all tools of Business Management Software provides a realistic picture to plan things for the future and to improve weak areas for the growth of productivity.

Suitable Prioritizing

The unity of the workforce and its ability to accomplish tasks in organized way brings maximum productivity. If the workforce is unable to prioritize and arrange their tasks, they cannot produce desired results. SM+ Field Service management Software, helps you to identify the problems concerning prioritizing and provides tools to solve it to improve the efficiency of the work force.  With the use of Task management Software, the workers can be provided with suitable time and energy to employees to perform better.

User Friendliness

SM+ provides a set of integrated software with a range of tools that address all aspects of workload management, enhances the managerial capability of an organization to improve productivity. It is extremely user-friendly and a person with slightest computer knowledge can use it efficiently. The data, which is provided by the use of SM+ enables management to plan for the future and to handle any adverse situation. 

Sunday, 29 June 2014

Business Solution for you with Service Manager Plus

Service Management Software

Field Service Management software is a tool for scheduling, managing, optimizing and dispatching work orders timely on your smartphone or tablet. As we, all know that field service management requires a lot of time and dedication to manage and control the work orders. It streamlines the whole process of workflow in an organization, in order to get the maximum output and efficiency. As the time has changed and everyone is switching from manual work to the high-end technological devices to get the work done easily. For this reason, many companies have shifted and moved to software that helps them easily manage the tasks and work orders.

How SM+ helps the Employers and Companies

Service Manager plus is a very useful mobile app that can be downloaded on any smartphone or the tablet. This app can help users enjoy effective communication and joy of efficient servicing for enhancing the business's trustworthiness and improving the profits. SM+ is very much easy to handle even if you are not much aware of using the sophisticated smartphones and tablets. The process of managing the service manager plus is as easy as ABC. You can get everything in one app and no matter where you are and what you are doing; managing tasks are just a click away.

Work Order Management

The work order Management Software is among the most distinctive and vital tools to help you in managing your work. With the help of this software, you can easily create work orders immediately from mobile and also at the same time, assign it to the other workers. It ensures convenience and timely management of all the work orders and on the other hand helps in better customer care. The information related to work orders with SM+ is displayed on your device.

Scheduling and Planning

Scheduling meetings and planning different tasks is the most important factor for a company’s success. If you have installed SM+ on your tablet or smartphone, all your plans and schedules will be easy to manage. Now you will never miss the important meeting with your client, never miss the pending work order or skip the other important tasks of the company. It is also very much easy to interact with the workforce, even if you are not available in the office. Assigning tasks and checking the work status is all possible with the Business Management Software.

Reorganizing appointments and scheduling orders of work to your technicians is a big job and it requires some time extra, which becomes hectic sometimes for managers to achieve.

SM+ helps in clients’ data integration with the help of smartphone or tablet, provided the internet connection. You can easily synchronize up to 3000 names of clients so that if needed you can interact with any of his Quickbook contacts through email notification using the mobile. All of your business solution is available in this one system. Now you do not have to worry about any pending tasks, clients meeting or assigning work to employees, when everything is available right under your hand.

Wednesday, 25 June 2014

Benefits of Field Service Management software

Work Order Invoice Software

To be the leader of the today’s business world, a service business needs to be efficient to the utmost level. Probably the most important task involved in the field service, is workload management. It is a process to effectively distribute tasks, in order to facilitate employees, so that they can achieve high level of performance, as high level of performance by the employees in turn contributes to the well-being of the corporation.To facilitate the process of workload management, a field service management software is inevitable. Fortunately we have such an application, which serves to be the field service management software, and also plays the role of work order invoice software. The details are described below.

Service Manager Plus

It is a mobile app, which can be installed easily on any smartphone or tablet. The user can create work orders from the app. After this, the manager can assign the task to the technicians, who are working in the field. This creates ease for the users as well as the managers. The technicians are able to update the status of the task, and in this way, two-way communication can be ensured. This gush of information lets the manager to calculate the amount of time each worker spends on a task. As a result, the manger can foucs on increasing the productivity level of the workers. Moreover, as described earlier, the customer can also be billed with the help of this software, as this app also works as work order invoice software.

Major benefit

This app also lets the manager to improve customer support, and also to better the distribution of the goods. The app lets the manager to meet the deadlines, and this increases the trust level of the customers upon the business organization. The information is presented in a meaningful way, which lets the manager to know all the details in a very little time. On the whole, effectual delivery of service is attained by its use.

Some other benefits:
  • Tasks can be managed efficiently. There is no hassle, and this ensures smooth flow of all the operations. The workers will not get frustrated by the load of tasks as all the work is distributed through a system.  
  • No assignment is missed. All the tasks are listed and presented in an organized fashion, the manager is able to work on all the tasks.   
  • Productivity of labour increases. The labour is better able to perform at their jobs.  
  • Quickbook integration. This app is integrated with Quickbook, which makes the operations even smooth.
  • Superior business performance: The performance of the business gets better,which in turn reaps financial rewards, increasing the financial performance of the business.
  • Billing made easy: With this app, the billing has been made very easy, as this app also serves to be work order invoice software.
  • Photo: For better quality operations, the photo of the technician, to whom the work is assigned is also attached via app.
The app has a 30 free day trial, and must be used once by all the field service business managers. 

Sunday, 22 June 2014

How Service Manager Plus can help in Field service management

Task Management Software

In today’s competitive business environment, Everyone wants to provide their consumers with premium service quality. Furthermore this is an era of automation, where a small number of tasks are performed manually, and rest is done automatically. In this scenario, all the businesses would love to have a task management software which will be very helpful to increase the productivity of the business.

Field service management:

Field service management is the art of preparation, optimization, and on time delivery of the work orders. In this scenario, a field service scheduling software will be of great help. Fortunately we have such an app,which will serve as a task management software, and more precisely a field service scheduling software. Let’s have a details about it.

Service Manager Plus:

SM+ is such a task management software, which synchronizes and rationalizes the entire workflow of field service of an organization. This field service scheduling software has multiple benefits such as better productivity, flawless overseeing of the data, superior business performance, and in turn more profits.

How it works

SM+ is a mobile application, which is easily downloadable on all smartphones. Superior communication among the manager and the field workers is the major benefit of the application. This app is installed in the smartphone of the manager,as well as the smartphone of the field workers. The task is assigned to the workers through this software, and the workers start working on the task. The workers update the progress of the task, and also notifies the manager once the task is complete. This helps the manager to be in touch with the workers, and he is able to know about the progress of the on-going tasks.

Managing work orders

The best use of this field service scheduling software is to manage the work orders of the business. The app lets the user to create work orders from his gadget, and the manager is then able to assign the tasks to the technical staff. Two-way communication is an essence of business, and is even more imperative when it comes to services industry. Keeping this in mind, SM+ has been designed to ensure two-way communication, as the technicians upgrade the progress of their work through the same app. Presenting the information in a meaningful way is another important thing in business, and the app is designed to meet this requirement, as it presents all the information in regimented tabs.

Benefits of SM+
  • It helps to achieve enhanced level of productivity.
  • Effectual arrangement of tasks can be made possible with the help of SM+. 
  • No appointments will remain unnoticed. 
  • It can be integrated with Quickbook.
  • The manager is able to monitor the progress of the work, as the technicians regularly update the work progress. 
  • It helps to gallop to superior business performance, and in turn, it rewards with pecuniary benefits.
  • To ensure transparent operations, the photo of the technician, who is assigned the task can also be attached. 
So if you are a field service manager, grab the app for a free 30-day trial to reap all the above mentioned benefits.

Thursday, 19 June 2014

Maintenance of Customer Relationship Management with Service Manager Plus Software

CRM Software

In the business world of today, Customer Relationship Management is considered to be playing a vital role in business development. Customer Relationship Management is also popularly known as CRM, which is a relationship management used to generate referral sales for various business organizations, as it will help them to inaugurate their brand entity. In the past few years, the new software systems and the enhanced and advanced tracking features have changed and improved the CRM capabilities. Today, for many reasons maintenance of Customer Relationship Management is considered to be the major requirement of business administration. The CRM or Customer Relationship Management software is a relationship between a company and the customer which determines the success of the company shares.

In the market today, use of CRM software has become a compulsory need for every small and large scale businesses. The CRM is a strategy which has proven to the people, how effective it could be for the promotion and growth of their company. The customer is the most vital part in the fast growing businesses of today. Many people around the world have a lot of difficulties in the selection of the best CRM system, which can prove to be of great help to attract more users or customers towards the company. There are many online CRM software which are found in demo version and a full money back guarantee the working of the software for the help of people.

The CRM software which the people have selected for their businesses and organizations should be able to provide business training, software implementation training and end-user support. Service Manager Plus is one of the best software available in the market, which can understand the CRM integration of a business well and can manage it with high rate of proficiency. The Service Manager Plus software is the best type of field service management software, which allows the people to stay connected with their business even if they are travelling or gone abroad. The 24/7 connectivity by the help of this software allows the people to easily manage their business activities. Service manager plus stores the customer’s personal information and the buying habits.

Service Manager Plus is also working well as field service management software as it is helping businessman for scheduling, augmenting and judicious dispatching of service orders. Field service management is a complex workflow which needs multi-level synchronization. Service Manager Plus is the best option for it as it coordinates and modernizes the whole workflow schedule of a business company and extracts benefits for its customers.

Service Manager Plus is a mobile application which makes it more essential for the people working in the field, as by its help they can attach snaps of technicians who will be visiting the customer and can check status of orders. This amazing mobile application is easily available on its official website. Service Manager Plus is used by different companies in the business world of today to understand the needs, wants and demands of the customer for the success and growth of their business at a rapid pace, which could help them attract more customers to increase the revenue of their business.

Thursday, 12 June 2014

Improve Your Inventory Management with Order Management Software

Work Order Management Software

Any business related to ecommerce has the capacity to process and manage order efficiently in order to satisfy customers and improve ROI. Customers access your products from a number of channels and diverse technology platforms for which you need Order Management Software. The system must be responsive and integrated with all parts of your ecommerce platform. The Order management software denotes to the complete process of order that includes initial order, customer management, and collection of payments, shipping and inventory management. Different Order Management Software is able to achieve all of these tasks. It is important to know the nature of tasks your system can handle. Also, it is better to know what features to look for before implementing.

Associated Order Management

Nowadays customers are purchasing products from web store because it is convenient. The Order Management Software will help you to manage these orders through a single channel that everybody in your organization can have access to. This system eliminates any type of errors and also lets others know what orders are in queue and for which order the payment has not been made.

 Automation

There are a number of steps involved in every order. Those who have not yet benefited from this software have to do manual work for each order. This makes it difficult for employees to track information and manage the orders properly. Moreover, the cost increases to a larger extent and errors also recur. However, Order Management Software helps the employees to track orders and record the information within a few minutes. It makes it quite easy for others to track the orders and improve the sales and ROI.

Fulfillment Integration

Nowadays, ecommerce business no longer depends on one source for fulfilling their business requirements. Businesses are associated with a number of warehouses, drop shippers, customer handling and store requirements. For this purpose, your system must be integrated with each requirement so that every order is routed and filled at the correct location.

A Single Catalogue

By combining the data, it reduces the resources and time to manage orders properly. Also the potential errors are likely to reduce while improving overall efficiency. Order Management Software is an efficient tool to manage orders and database, giving access to everyone, and managing the business.

Customer Management

 Communicating with customers is part of every order. The business must know when the order was received, processed as well as the shipping date. Handling your customers is a significant feature of an Order Management Software.

The process of managing orders is complex and an important process for an online retailer. Presently, the ecommerce industry is changing rapidly and to keep pace with competitors, it is necessary to integrate these types of software in the company. Service Manager Plus is offering wide variety of tools to meet the business needs. SM+ ensures to take the business to the next level by providing various tools that help businesses to increase ROI. 

Monday, 21 April 2014

Use Field Service Management Software to Help Increase Productivity

Field Service Management Software

Managing field service is the most difficult and toughest job in the world. Tasks like scheduling, dispatching and optimizing are all parts of field service management. Field manager has to schedule all the workload, distribute it to right person and get the work done at the right time. It is though the most difficult part for the manager and in fact very much stressful. To save time and money most of the companies have come up to the solution by taking field service management software. This makes the task very much easy, time saving as well as it can be managed from anywhere in the world.

The field managers can buy this SM+ from service management plus website to avail the benefits for an efficient field service management software. Thus there is no need to worry about the cost and get your work managed efficiently and effectively.  Field service software can help managers to manage workflow and other things that are important for any business. With the proper scheduling of tasks, technicians can know how and when to manage the tasks and how to deliver at right time. A field manager can enhance customer relation and provide them with solutions within minimum budget and on time delivery.

The software is very much easy and user friendly that anyone can understand without any assistance or training. Novice or even the person with no technical knowledge can avail and utilize the software easily. Field service scheduling software will help the field managers to schedule the tasks, assign it to right person and make sure to get it done in a given set of time. Business production can result in increase in profits which means ROI gets doubled or three times. A company that provides services to the customers can meet their demands in right time which means it develops a strong relationship between clients and company.

Field service business software can help to avail number of benefits. It helps in bringing appointments, booking and project scheduling in a single package. It helps extensively to manage time schedule with field service agents as well as sending the daily task to the agent within no time. It assists in keeping record or looking for time required to travel from one place to another. The software is very much helpful in increasing the productivity of individual by 25% and also alerts you on next task scheduled. The software is very much helpful in sharing and managing workload and makes sure that no office work is affected. It gives you the elasticity of getting job done well and in an effective manner.

All you need to do is to purchase membership for SM+ and make sure that every person in your company avails the benefits of such marvelous software. There is no better place than SM+ to get the software for your company and managing tasks effectively. The software is not only affordable it is much user friendly.

Thursday, 17 April 2014

Maximizing the Profits with the Help of Management Software

Field Service Management Software

Managers of big organization have to manage number of things such as utilizing the time of the team, looking for individual’s productivity and to get the overview of processes and work load. With a little deficiency in work, it can cause a great trouble for manager as well as the organization. Managing number of things and keeping an eye on it at one time is not possible. However, field service management software can be the ultimate solution to make the things go smoothly and steadily. In today’s world when the competition is getting tough, this little tool is a must have for every business. The software helps the business to process from attainment of work, to billing and shipment and also keeping track record of each and every employee.

The main purpose of field service management software is to achieve and optimize and provide best services to the clients. Nowadays companies completely rely on this software because of ease and mobility. The software can be downloaded on Smartphone and with the WIFI connected, work can be managed at any time and at any place. In fact the profit can be maximized with the help of this software without any pressure and strain. Not only managers but also the workers and technicians find it easy to know their tasks and help them to manage their work properly. Thus it results in increase in productivity.

SM+ Workload management software is a common application of service management software through latest technology. It is gaining popularity and thriving with this group of industry. This system allows you to manage the customer related task easily. The system allows you to keep track on delivery of goods, assistance in contact center management, tracking of goods and services and managing the deadlines.

Business is nothing without the satisfied customers and to create long term business and maintain goodwill, there is a need to handle all the tasks properly and efficiently. Workload Management Software consists of number of components such as intelligent workload distribution. It is an important part and helps to manage streamlining of all the pending deliveries. It would be very much annoying for a customer if the delivery of product is not done in time. This software also makes sure that only the eligible person is suitable for a specific job. It keeps the task private and bars an irrelevant intervention. No other person can view it or amend without the concerned person of relevant department.

The Workload Management Software deals with usual task prioritization. Work bins, business rules and ethics and straight independent system allow the organizations to manage the task at right time and at right place. This software will also help in meeting the deadlines, commitments made to the customers, and assigning tasks to the employees automatically. In addition, it also makes sure that the utmost manual tasks are eradicated and all the end results are obvious.

Saturday, 12 April 2014

Service Manager Plus – Field Service Management Software

Field Service Management Software

Service Manager Plus is the ultimate business based software portal. This software is designed keeping in mind the essential daily needs of the corporate world. Therefore, we have provided one step solution to all your business needs. This means that this smart system is designed in such a way that it is meant to provide paperless work environment. Moreover, the major advantage of using Service Manager plus is that it can easily streamline various business tasks that can normally take loads of time. So thanks to this brand new software, you can say goodbye to old manual paper based time consuming and error prone business methodologies and welcome the new business service provider. This software portal allows you to go mobile and it is also meant to help you in doing all the daily business chores effectively and efficiently.

Another major advantage of Service Manager plus is that now you can opt for more effective methods of Information Management. This is a known fact that during crucial times such as essential deadlines and important presentations the employees often need to access some of the important information. However, they usually end up wasting time in gathering them. Moreover, not every employee should be able to access all the information or data. Keeping this in mind Service Manager Plus decided to introduce a special portal that deals with Information Management only. So now you can easily acquire important information from multiple sources and deliver them to your target audience without the issue of redundancy or wastage of time. Moreover, thanks to this Information Management portal you can easily organize your work, plan ahead, streamline all the schedule tasks, control, process, evaluate and then finally report all your work. This way you can now work effectively and efficiently and your clients will be happy too.

The developers of Service Manager plus understand that how essential it is for you to opt for critical data management. Therefore, every business wants a process that helps them in providing a single point of data or information reference. Keeping this in mind this software comes with a proper Master Data Management portal. This aspect is meant to assist you in having streamlined processes, proper governance, good policies and establishing information access standards by clicking a few buttons. So now you do not have to spend a fortune in hiring professionals. All you have to do is get Service Manager Plus and use Master Data Management portal now.  

Similarly, the Field Service Management Software portion of Service Manager Plus is meant to deal with essential scheduling and mobility aspects. Moreover, it uses all the relevant information to make key decisions, organize management aspects, clientele, entitlement and asset management.

Overall, this software portal is a very flexible and a user friendly system. This means that it can work as standalone or it can be integrated with QuickBooks. Moreover, this intelligent system can also optimize the decision making process. It is also easy to learn and adapting it into a work environment is simple. 

Thursday, 10 April 2014

Manage Your Field Service Business With An Affordable Field Service Solution

Field Service Management Software

Service Manager Plus streamlines the way you manage your field service business. Our field service software helps field service managers to revolutionize their business with speedy delivery of work orders, invoicing and efficient and timely scheduling to ensure prompt service. SM+ is currently helping hundreds of field service businesses to manage all aspects of their business more effectively with centralized software that integrates well with QuickBooks, allowing you to sync all your contacts under one roof. With an intuitive and user-friendly interface, you can start with SM+ right away and manage your workload efficiently.

Service Manager Plus offers unique and unmatched features that support field service business in a professional way. The seamless integration of SM+ with QuickBooks provides field service managers a speedy way to sync their entire data related to billing and clients. It is both a web-based system and mobile based software that only requires you to have an Internet connection. With software like SM+, field technicians and managers can lighten their workload by good maintaining coordination and carrying on with the delivery of work orders without delay.

This field service software enables field service businesses in lead generation. The on field technicians can capture sales leads for your business when they are on the go. They can introduce you to new customers and generate sales leads directly using their smartphones. This feature will cut your costs on advertising and promotion. By your quick and reliable field service your clients will appreciate and call you up when they need your assistance. With SM+ your client’s complete information can be stored and taken out for future reference. You can easily locate the client and send your on field technician by assigning them a work order on the software.

You can expand your outreach through Service Manager Plus. It can help you to generate and nurture sales leads and give your field business a big boost. The software is highly scalable and is suitable for field service business, big or small. With its powerful tools, your business can enjoy real-time mobility anywhere you are. The software does not only enable you with scheduling and dispatching of work orders, it provides your field service business flexibility and integration with QuickBooks in order to manage all your business needs.

This field service software enables you to leverage management of work orders by advanced scheduling and facilitating collaboration between the on field technician and business manager. It allows you to empower your work force to stay connected with you and immediately send updates about the completion or work orders. With only a smartphone and internet connection your technicians can notify you on the service update with a picture and lead you to send an invoice to your client.

Refine your field service business with a software that is highly scalable and flexible to suit all your field service business needs and enables you to generate and maximize revenue through sales leads.  

Wednesday, 5 March 2014

Service manager plus - how to use for service management

field service scheduling software

Service manager plus(SM+) is specialized software that can be installed and downloaded on almost all smartphones. As a service manager functions for coordination between different aspects of administration and customer care reacted servicing, this field service scheduling software works in the same way for managing and coordinating between different aspects of servicing and business administration within an organization.

The role of a service manager has multifaceted responsibilities. These are tough also. However with the support of SM+ the entire work schedule of a service manager can be coordinated from his mobile. This business tool helps in service scheduling, order analysis, work order management, coordination with clients, and many more activities for better turnaround time and efficient rendering of managerial responsibilities.

Field technicians and field service managers are the candidates who get maximum advantage out of the use of this software by synchronizing it with personal service management system. A field manager has to work in field with two-way coordination between his office and his Field service technician team. With the coordination power of service manager plus he can keep a track on the workers activities as well as he can reassign the tasks to the other field staffs.

The process is simple. All the team members have to have SM + downloaded on their mobile. Once a field technician completes his work, he can update the order sheet instantly from his mobile and the manager can view the status via mobile. Now the virtue of SM+ is that both the technician and the service manager can update each other’s worksheet via mobile. As the field technician can denote his reporting officer about his work status, the officer can reassign the work if he thinks it is a priority one. This one point coordination via mobile is called the mobilefield service management of this business software.

Now comes the question of service integration by using Service manager Plus. A filed sales manager here can assign work order as per priority and can update the customer about processing of his complain. A service manager can coordinate with the technicians to know when he will reach at customer’s place. This is the way the service manager maintains CRM and wins customer’s trust. A satisfied customer generates new prospects by referencing and though CRM the servo ice manager can generate new sales leads. This multifaceted activities lead toward efficient service management and SM + gets considered as service management system.

SM+ works as efficient integrating tool that synchronizes a smartphone user with other recipients. Here the use of mobile controls/coordinates the entire business work flow. No matter you are in field or you are working from home a service manager at one glance will be able to read his business status and that is why will always remain ahead of the curve. For this unique compatibility of SM+ it is called mobile field service management software.

In a nutshell this fieldservice scheduling software works in a unique pattern like
  • Create and dispatch work order right from the mobile
  • Schedule and dispatch work order and if necessary it can be reassigned,
  • The software provides extreme flexibility of working time and location,
  • Manage the entire business with accuracy and speed.


Friday, 31 January 2014

Stay in touch with your technicians with SM+

 Field service Management Software
Field Service Management Software

Service Manager Plus has become one of the vital most business activity integration tool for small or middle scale business management for business task management and due coordination between its core activities like order processing, order tracking, CRM, and streamlining scheduling. However, the reasons which have made the tool one of the best in its business category is its ability of system integration and data management and its capacity for virtual coordination between office and field workers.

This SM+ business tool is a specific type of business software which can be installed in all smartphones and tablets and that can keep excellent track and touch with entire set of workload. This is a wonderful coordination tool for field mangers who can keep online track of all their field persons’ activities, daily programs, and customer feedback etc. at one go via this work order management software/Field Service management software using its streamlining scheduling feature.

Streamline all work assignments at pre-scheduled flow

Streamlining scheduling feature of SM+ is indeed a great support for business administration with multifaceted activities. The roles and responsibilities covered by this feature are:

·         Knowing your technicians available working slots
·         Quickly generating work orders as soon as they are formed
·         Promptly allocating and scheduling work orders to get the jobs done
·         Reassigning and rescheduling all work orders swiftly when it is required
·         Auto-generating email schedules and ensuring the positive changes for getting a job done/executed.

With these features on field managers can keep regular business communication with their technicians as well as with accounts department.

Advantageous smartphone integration

SM+ integrates administrators and technicians to assign and access their work orders via their smart phones.  This virtual and multipoint access works as an efficient coordination tool for scheduling and dispatching orders and generating invoices via this mobile field service. Its integration feature includes:

·         Generating work orders from a smartphone
·         Promptly streamlining and dispatching work orders
·         Working at any point of time, from wherever the filed manager can use his field service management software for better integration,
            ·         Managing the complete business workflow management process with best speed and accuracy. 

Document evidence by SM+

With SM+, a field manager can ask his field service technicians to take before and after pictures of their assigned projects to help him monitor their work progress with better scale of coordination. The field manager can attach snaps, contracts, plans with their work order as an evidence of their completed work project. SM+ supports managerial supervision of a field manager as a smart management system where you can:

·         Easily assign task list to field service technician team by Email notification
·         Obtain documentary evidence of finished work orders from field workers
·         Instantly progress with dispatching online invoices to customers for customer satisfaction,
·         Ensure the work orders are finalized efficiently through pictures from executed order.

Coordinates sales leads

SM+ captures sales leads through field service technician anywhere they go. All technicians can get the sales leads anywhere they find them and record them on their smartphones. This coordination process enables field services businessmen to

·         Upsurge business with optimum number of sales leads
·         Generate new business opportunities
·         Keep track of field service technicians’ activities in maturing sales prospects/resolving customer complains.

Wednesday, 22 January 2014

The Ultra Service Manager Plus

Field Service Management Software

The utilitarian Service Manager Plus is the tool to achieve success in the most efficient way possible. Your field service related organization is waiting to be revolutionized with the help of this spectacular software. This software will make the flow of information among you and your field technicians invariably smooth enabling you to know about their availability, allowing you to detail them to new work jobs or know about the projects that have been completed.  Along with controlling your field workforce, it will integrate and interface all the aspects of the field service management within your grasp in real time on your smart phone.  Whether it is scheduling, optimizing or dispatching service processes to your field technicians, SM+ is guaranteed to perform.

This field service management software will widen the horizon of your organization reducing costs greatly, creating business efficacy through proper time scheduling whilst enhancing the quality i.e. image of the business. The impregnable list of features is endless. Indulge customer’s satisfaction through constant e-mail notifications about their work order, integrate with the software via any smart phone available whether it’s an Android, Apple or a Blackberry product; everything is covered.

Also, integration is carried a step further in this task managementsoftware as it incorporates Quickbook sync options for maintenance of accounts, providing precise invoicing and accurate records of the books. Convenience to customers is also available as they will be able to receive the invoices swiftly on their smart phone and these invoices simultaneously will be recorded into Quickbooks.

Task Management Software


The Service Manager Plus is the easiest of the software to comprehend eliminating any reluctance to change by the employees.   All of the data is backed by cloud management which includes the personalized accounts of your business and the field operational data which is easily accessible at any instant. Along with being relatively easy to use this task management software is also a smart operator of the data allowing the technicians to post their project completion statuses, providing image documented evidence of the completed project or receiving new orders instantly.

A proper graphical representation of all the active, pending or completed jobs give you complete assurance and authority over the management of your field service. Innovation will also be an add-on vis a vis the Service Manager Plus as all your field operators will be able to earmark potential customers, which could be later persecuted leading to new business. This stringent field service management software follows a tough approach in organization which will save you from any unnecessary billing of hours or products, producing a good impact on the profit.

Collectively it is a one-stop solution to your business. It allows you to manage work efficiently through its superior work load management options that are complemented with an array of features designed to improve communication, the efficiency of operations and guarantee customer delight. To sum it up, the Service Manager Plus shows us via its features why it is a must have field work management software in the long run.

Monday, 13 January 2014

Workload Management Software

Workload Management

Workload ManagementSoftware is an intelligent system that deals with the key components of Support and Customer Service. This means, that this software manages efficient and effective customer related tasks. This includes variety of essential tasks such as delivery of different goods and services to customers, assistance in contact center management, tracking of goods and service status, prioritizing works, task and deadline management. This system is meant to assist various corporate tasks and to streamline all the work.
It is a known fact that the major aspect of every business is to satisfy customer and create long term business relationships. As satisfied customer means more business, that leads to higher return on Investment or ROI. However, in order to provide a pleasant customer experience every business needs to complete all the tasks in time and in proper order. This means every business aspect needs to be streamlined, organized and every task should be processed smoothly. Therefore, in order to achieve all these tasks a proper Intelligent System such as Workload Management Software is required. 

Workload ManagementSoftware is comprised of various components such as Intelligent Workload Distribution. This is an important component that deals with optimizing all the important and essential business tasks. Apart from that it also deals with streamlining all the customer deliveries. This means that this component provides effective work with efficient customer delivery. Overall this component also makes sure that only the right person is authorized to do a certain job. This means that not everyone can use all the information. Moreover, confidentiality and work ethics are also maintained.

Apart from that, this expert system also makes sure that none of the resources are wasted and every task is performed in the timely manner. This is done by adequate resource allocation and proper time management.

Workload Management Software

Key Features of Workload Management Software

  • The Workload Management Software such as Service Manager Plus (SM+) deals with automatic task prioritization. These business tasks include work bins, business rules and conventional independent system designed for specific tasks.
  • This system also makes sure that all the business tasks are completed and the all customer based commitments and deadlines are met.
  • This intelligent system distributes the assigned tasks to all the employees automatically. Moreover, it also makes sure that the maximum manual tasks are eliminated and all the end results are transparent. 
  • SM+ is an expert software also deals with dividing and distributing the key tasks amongst employees as per their skills and ranks. This means maximum output is ensured by using the best employee skills along with efficient resource distribution. 
  • The biggest problem that every business faces is wastage of time, resources and backlogs. Therefore, the SM+ Workload Management System makes sure none of this happens.
  • This smart workload system also deals in optimizing and streamlining customer support and delivery of goods. This way the deadlines can never be missed and the customers will always get their desired goods or services on time. 
In a nutshell, SM+ Workload Management Software assists every employee and every corporate organization. This is done by streamlining all the essential tasks, prioritizing the work, making sure that goods are delivered on time and over all increases the business value.

Friday, 10 January 2014

Extend the Power of Your Business with SM+


Going beyond customer expectations with SM+ is easy. With our latest field service management software you can improve the quality and speed of your field service business greatly. These days, it is hard to prove oneself in the field of service business, especially if you lack resources or your management has limited resources, with SM+ you can strive hard, increase your impact and leave behind your competitors by managing your business with our state-of-the-art field service management software. Our web-based software helps you to increase productivity of your services by streamlining scheduling of work orders. You can control your everyday costs by dispatching work orders to technicians available in nearby locations.

With SM+ you can develop sales leads in various locations and discover new opportunities for revenue. The field service businesses are getting more complicated every year and to meet the challenges lying ahead, your service business needs to develop new ways of dealing with customers as well as enhancing the overall customer experience. With our field service management software you can meet your customers’ needs at the earliest by scheduling work orders immediately and allocating technicians to the desired location.

SM+ enables you to manage your work orders in the most professional way possible! You can make a powerful impact on your customers as well as your competitors with your robust attitude in managing your service business. It is the latest and most in demand fieldservice management software that empowers you to modernize the way you handle clients. With immediate work order processing, you can elevate the rate of productivity of your business. Our field service management software integrates well with all mobile devices supporting browsers, including, Chrome, Opera, Firefox and Internet Explorer, allowing your field technicians to update their work status as soon as they have completed the job.

Our Field service management software enables businesses to deliver first rate customer experiences in service businesses field by maximizing productivity and minimizing expenses. It incorporates state-of-the-art scheduling, routing, as well as, managing of work orders processes efficiently through rapid deployment. Similar service management software available in the market today do not carry the same features SM+ offers to field service administrators and technicians, such as, generation of sales leads, easy setup, document evidence and integrated workflow approach for field service businesses.

With our field service management software you have the freedom to run your business from anywhere. You do not have to be present in your office premises to log onto SM+; through its integration with smartphones you have your service business at your fingertips. With this field service software, you can create, manage, dispatch, invoice and monitor your work orders efficiently. You can track your work orders and ensure they are complete through regular status updates by your on field technicians. It empowers you to run your business and reduce the amount spent on paperwork and time spent on handling work orders manually. Streamline your field service business with the perfect field service software.