Stay in touch with your technicians with SM+

Field Service Management Software

Service Manager Plus has become one of the vital most business activity integration tool for small or middle scale business management for business task management and due coordination between its core activities like order processing, order tracking, CRM, and streamlining scheduling. However, the reasons which have made the tool one of the best in its business category is its ability of system integration and data management and its capacity for virtual coordination between office and field workers.

This SM+ business tool is a specific type of business software which can be installed in all smartphones and tablets and that can keep excellent track and touch with entire set of workload. This is a wonderful coordination tool for field mangers who can keep online track of all their field persons’ activities, daily programs, and customer feedback etc. at one go via this work order management software/Field Service management software using its streamlining scheduling feature.

Streamline all work assignments at pre-scheduled flow

Streamlining scheduling feature of SM+ is indeed a great support for business administration with multifaceted activities. The roles and responsibilities covered by this feature are:

·         Knowing your technicians available working slots

·         Quickly generating work orders as soon as they are formed

·         Promptly allocating and scheduling work orders to get the jobs done

·         Reassigning and rescheduling all work orders swiftly when it is required

·         Auto-generating email schedules and ensuring the positive changes for getting a job done/executed.

With these features on field managers can keep regular business communication with their technicians as well as with accounts department.

Advantageous smartphone integration

SM+ integrates administrators and technicians to assign and access their work orders via their smart phones.  This virtual and multipoint access works as an efficient coordination tool for scheduling and dispatching orders and generating invoices via this mobile field service. Its integration feature includes:

·         Generating work orders from a smartphone

·         Promptly streamlining and dispatching work orders

·         Working at any point of time, from wherever the filed manager can use his field service management software for better integration,

            ·         Managing the complete business workflow management process with best speed and accuracy. 

Document evidence by SM+

With SM+, a field manager can ask his field service technicians to take before and after pictures of their assigned projects to help him monitor their work progress with better scale of coordination. The field manager can attach snaps, contracts, plans with their work order as an evidence of their completed work project. SM+ supports managerial supervision of a field manager as a smart management system where you can:

·         Easily assign task list to field service technician team by Email notification

·         Obtain documentary evidence of finished work orders from field workers

·         Instantly progress with dispatching online invoices to customers for customer satisfaction,

·         Ensure the work orders are finalized efficiently through pictures from executed order.

Coordinates sales leads

SM+ captures sales leads through field service technician anywhere they go. All technicians can get the sales leads anywhere they find them and record them on their smartphones. This coordination process enables field services businessmen to

·         Upsurge business with optimum number of sales leads

·         Generate new business opportunities

·         Keep track of field service technicians’ activities in maturing sales prospects/resolving customer complains.