Coordinate at ease with your technicians by using SM+

For administrative jobs, coordination is a vital issue regardless it is sales administration or service administration. Those who are in field coordination jobs have to manage a group of field sales persons, hence, meticulous coordination is prerequisite for them. Usually, coordination jobs are done via email and phone calls but with Service Manager Plus support you can carry out coordination jobs easily from your smartphone. Now you may wonder what is Service Manager Plus.

Mostly known as SM+, this is a mobile application which can be installed in all smartphones. Available with a bunch of utility features, it is a wonderful business tool for task management, data management, as well as document management for streamlining entire workload. Let’s take a look at how it works.

Task management by SM+

This mobile application works with excellent integration. With this software installed in phone, a field service manager can coordinate with his sales force working on the field and at one go can check the whole work status. The manager can check the latest work order status via SM+ integration and depending on priority can reassign task for the field sales workers. On the other hand, the sales force/technicians can update their work status once they complete all their assignments. This two-way coordination works excellent for task management.

Data Management with Service manager Plus

Data management depends on the workflow and workload requirement. With Service manager plus a manager can integrate all his customers’ names in QuickBook, and at one go can send them official communication via his smartphone. He can do the communication anytime and from everywhere he wants. Alternatively, he can send notification about the status of their work order to all his customers from his mobile by using SM+ integration power. For customer care managers this feature works as robust data support via smart data management. This is a wonderful support for technicians working in the field.

Work order Coordination

Service Manager Plus works as skilful work order management software. A field sales manager with this tool can check the work order status, the task assignment list, the priority jobs, and the status of the jobs done. In addition to it with SM+ work orders can instantly be generated from the mobile device as well as the updated work status can be viewed via this software. SM+ displays all information under well-organized tabs. This easy work order management software streamlines work order processing, work order done, and work order pending status and thus helps in perfect coordination between the field sales manager/customer care manager and the technicians working in field for customer servicing.

The most impressive feature of this service integration software is its user friendliness. It is available for 30-day trial at no cost. After that if the user feels satisfied, he can go for its paid tariff plan. This mobile application can be downloaded on all smartphones and more than 1000 customers’ profiles can be streamlined for instant access. Regardless of the fact that the user is on field or on leave, he can contact his technicians round the clock, round the year.