Stay in touch with your technicians with SM+

Field Service Management Software

Service Manager Plus has become one of the vital most business activity integration tool for small or middle scale business management for business task management and due coordination between its core activities like order processing, order tracking, CRM, and streamlining scheduling. However, the reasons which have made the tool one of the best in its business category is its ability of system integration and data management and its capacity for virtual coordination between office and field workers.

This SM+ business tool is a specific type of business software which can be installed in all smartphones and tablets and that can keep excellent track and touch with entire set of workload. This is a wonderful coordination tool for field mangers who can keep online track of all their field persons’ activities, daily programs, and customer feedback etc. at one go via this work order management software/Field Service management software using its streamlining scheduling feature.

Streamline all work assignments at pre-scheduled flow

Streamlining scheduling feature of SM+ is indeed a great support for business administration with multifaceted activities. The roles and responsibilities covered by this feature are:

·         Knowing your technicians available working slots

·         Quickly generating work orders as soon as they are formed

·         Promptly allocating and scheduling work orders to get the jobs done

·         Reassigning and rescheduling all work orders swiftly when it is required

·         Auto-generating email schedules and ensuring the positive changes for getting a job done/executed.

With these features on field managers can keep regular business communication with their technicians as well as with accounts department.

Advantageous smartphone integration

SM+ integrates administrators and technicians to assign and access their work orders via their smart phones.  This virtual and multipoint access works as an efficient coordination tool for scheduling and dispatching orders and generating invoices via this mobile field service. Its integration feature includes:

·         Generating work orders from a smartphone

·         Promptly streamlining and dispatching work orders

·         Working at any point of time, from wherever the filed manager can use his field service management software for better integration,

            ·         Managing the complete business workflow management process with best speed and accuracy. 

Document evidence by SM+

With SM+, a field manager can ask his field service technicians to take before and after pictures of their assigned projects to help him monitor their work progress with better scale of coordination. The field manager can attach snaps, contracts, plans with their work order as an evidence of their completed work project. SM+ supports managerial supervision of a field manager as a smart management system where you can:

·         Easily assign task list to field service technician team by Email notification

·         Obtain documentary evidence of finished work orders from field workers

·         Instantly progress with dispatching online invoices to customers for customer satisfaction,

·         Ensure the work orders are finalized efficiently through pictures from executed order.

Coordinates sales leads

SM+ captures sales leads through field service technician anywhere they go. All technicians can get the sales leads anywhere they find them and record them on their smartphones. This coordination process enables field services businessmen to

·         Upsurge business with optimum number of sales leads

·         Generate new business opportunities

·         Keep track of field service technicians’ activities in maturing sales prospects/resolving customer complains.

Service Manager plus – the ultimate CRM solution

Service Manager Plus

A business runs on three Cs and these are cost, customer, and communication. He or she is called a good manager who can coordinate and collate all these three segments of business administration. Service Manager plus is business software that is meant for coordination of all three Cs that run a business at its best.  With all its user friendly features it has now become an efficient tool for CRM (customer relation management).

In today’s competitive world, CRM is a multifaceted process where multiple activities are encompassed like customer management, and professional communication for invoice generation, management, negotiation as well as faster and flawless information management. Surprisingly SM+ like an efficient manager can perfectly manage to coordinate between all business requirements and thus integrates entire business managements at one point, from the mobile device, with anywhere and anytime flexibility. For small and medium business enterprises service manager solution has become a practical, cost effective virtual manager with lots of integrated features.

SM+ works as contact management software

Contact Management has become one of the vital requirements of business development. It includes regular activities like email notification, order tracking, coordination between field managers and technical teams as well as for those field mangers who track and generate work orders against their customers’ complains. Contact management via SM+ includes

• Regular email notification
• Scheduling work orders informing clients about their work order status 
• Coordination with technicians for resolving customers’ grievances.

For these service integration ServiceManager plus is called efficient contact management software.

Order Management Software

SM+ works as order management software

Order management plays a critical role in business management because proper order management generates revenue and customer satisfaction that leads to business sustenance and brand promotion. With SM+ installed in mobile device a field manager can track and manage all orders under a meticulous workflow and can efficiently render best output out of the whole process. With best smart phone integration, this software is able to create work orders from mobile and at the same time it schedules and dispatches work orders, hence it is called apt order management software.

SM+ works as business invoice software

SM+ works as ultimate task management software which helps a worker  to dispatch invoices directly to Quickbooks and thus can avert hassles like double entries, wrong account information, data mismatch etc. With the help of this software one can

• Post and close order by generating online invoicing in Quickbook
• Sending invoices to customers via smartphone and getting customer approval
• Streamlining workflow and thus reducing extra cost,
• Managing entire order processing with this unique invoice management software.

With all these handy features on, Service manager plus software can work round the clock, round the year with least manual workforce involved in the entire business workflow process. This software solution can be wonderfully integrated to all smartphones and tablets and that is why it works with robotic efficiency for its users. With best coordination and best turnaround time against order tracking and attending customer complaints SM+ works for its users as an all-rounder CRM solution.

Use SM+ on your Smartphone

SM+ on your Smartphone

A smartphone is indeed a smart way to organize our tasks and communicate with all our contacts round the clock, round the year. You can make your smart phone ultra-smart by installing Smart Manager plus, which is not only extremely user friendly, it is now being one of the best software solution for task management. For example, filed managers will find the solution extremely handy for streamlining their performances and output profitability for optimizing their field service management at par.

You may be wondering how a software solution can be one stop solution for your task management. SM+ can be your efficient assistant with robotic perfection and consistency. No matter you are working in field and you do not have your laptop handy with you, you can still manage coordination with your office by using all its features. The salient features of this software include:

1. Streamlining schedule: This feature of SM+ will help its users to handle immediate work order by scheduling all tasks delivered to all associated technicians via emails. The feature allows reassigning and rescheduling all work orders in a swift manner via smartphone even when you are on the roads.
2. Customer email notification: This coordination feature of SM+ empowers its users for sending email notification instantly and allows timely order processing, notification to customers for already processed order, and assigning the job to the technicians to complete the whole process.
3. Flexible Invoicing: This task management feature of SM+ allows its users to generate and dispatch invoices from the smartphone in prompt and accurate manner at no wastage of time on user’s part.
4. Sales leads coordination: SM+ integrates field service management personnel with their technicians as per their field program and distributes sales prospects via the smartphone. This task management quality of this software solution generates new business and keeps track of the leads allotted to different technicians on field.
5. Status management control: SM+ helps business owners or field managers to take optimum care of their database and revenue leakage issue by its robust status management control feature.

Sales Lead

Achieving beyond customer expectations toward satisfaction with SM+ is extremely easy. With this up-to-date field service management software business users can improve their business coordination and management efficiently. These days, it has become quite competitive to prove business credential especially for service industry related business. Regardless of whether a business lacks its resources or there is a gap within its management setup, with SM+ installed the business owner can struggle hard, upsurge his  business impact and leave behind his business competitors by managing the business with extra efficiency. In terms of cost efficiency and for procuring quality output in business work flow, the use of SM+ has created a special niche of its own.

5 Reasons Why you should Use SM+ (Service Manager Plus)

Service Manager Plus

So would you like to create, dispatch, invoice, manage and track your work orders? In short, create and manage these as soon as they arrive and also swiftly reassign and reschedule these? Do you want to know at a glance your employees’ available slots? Auto-generate e-mail schedules and changes? Then SM+ is indeed what you are looking for.

Service Manager Plus or field service management software is for field service managers and technicians who are entrusted with the task of streamlining the creation and dispatching of work orders. Here is why you should use SM+: 

1.       With SM+ you can now do away with paper schedules and eliminate the chances of missed appointments. Field service management software helps you schedule orders electronically and these are delivered to your technicians as emails.

2.       The Service Manager Plus features and benefits are easily accessible as these have been designed to integrate well with smart phones. The Smartphone integration is compatible with both tablets and smart phone. This feature helps both the technicians and administrators to access their work orders from anywhere they are. Consequently, they stay informed and updated regarding the status of these work orders. 

3.       Service Manager Plus or work order management software also offers quick integration with Quick books; this also offers ease and convenience as the work order can be created in Service Manager Plus. Moreover, once the creation process is completed, it can be synced with QuickBooks, which results in the automatic creation of invoice.  This feature results in time saving and minimization of efforts.

4.       Enjoy automatic invoicing. This process with Service Manager Plus is as simple as posting and closing the order and the automatic generation of invoice in Quick Books. These invoices can then be sent to the customers from the smart phone also. Not only can this but it be further quickened with receiving the customer’s approval of the invoice with their signature and that too in your smart phone. This, thus, results in speeding up the process and reducing the time, cost and efforts, which were previously associated with the process, and accurate billing.

5.       Service Manager Plus gives you an opportunity to have more satisfied customers. Your customers can stay more informed and updated with the features of field service management software. As soon as the work orders are scheduled, the customers can be sent an e-mail notification entailing the scheduled appointment time along with the technician’s picture. This also allows more certainty to the customer as they not only recognize the technician’s face but also happen to know the exact time the person will arrive at.

Field service management software

A great variety of businesses can benefit from Service Manager Plus. These include, however, are not restricted to heating and plumbing companies, import/ export business, manufacturing companies and health care products distributor among many more.

The good news is Service Manager Plus comes with a 30 days free trial and is also easy to set up. Service Manager Plus can, thus, help you to increase your business with speeding up your transactions and introducing ease and integration in these. 

The Ultra Service Manager Plus

The utilitarian Service Manager Plus is the tool to achieve success in the most efficient way possible. Your field service related organization is waiting to be revolutionized with the help of this spectacular software. This software will make the flow of information among you and your field technicians invariably smooth enabling you to know about their availability, allowing you to detail them to new work jobs or know about the projects that have been completed.  Along with controlling your field workforce, it will integrate and interface all the aspects of the field service management within your grasp in real time on your smart phone.  Whether it is scheduling, optimizing or dispatching service processes to your field technicians, SM+ is guaranteed to perform.

This field service management software will widen the horizon of your organization reducing costs greatly, creating business efficacy through proper time scheduling whilst enhancing the quality i.e. image of the business. The impregnable list of features is endless. Indulge customer’s satisfaction through constant e-mail notifications about their work order, integrate with the software via any smart phone available whether it’s an Android, Apple or a Blackberry product; everything is covered.

Also, integration is carried a step further in this task managementsoftware as it incorporates Quickbook sync options for maintenance of accounts, providing precise invoicing and accurate records of the books. Convenience to customers is also available as they will be able to receive the invoices swiftly on their smart phone and these invoices simultaneously will be recorded into Quickbooks.

The Service Manager Plus is the easiest of the software to comprehend eliminating any reluctance to change by the employees.   All of the data is backed by cloud management which includes the personalized accounts of your business and the field operational data which is easily accessible at any instant. Along with being relatively easy to use this task management software is also a smart operator of the data allowing the technicians to post their project completion statuses, providing image documented evidence of the completed project or receiving new orders instantly.

A proper graphical representation of all the active, pending or completed jobs give you complete assurance and authority over the management of your field service. Innovation will also be an add-on vis a vis the Service Manager Plus as all your field operators will be able to earmark potential customers, which could be later persecuted leading to new business. This stringent field service management software follows a tough approach in organization which will save you from any unnecessary billing of hours or products, producing a good impact on the profit.

Collectively it is a one-stop solution to your business. It allows you to manage work efficiently through its superior work load management options that are complemented with an array of features designed to improve communication, the efficiency of operations and guarantee customer delight. To sum it up, the Service Manager Plus shows us via its features why it is a must have field work management software in the long run.

Invoice Management Software

The Invoice Management software deals with automating the time-consuming process of managing invoices. This typically includes series of steps that are:

1. Collection of invoices.
2. Submission of these invoices.
3. Approval.
4. Paying invoices of suppliers.
5. Then finally it deals with checking all the requests.

However, this intelligent system speeds up the entire invoice process and provides efficient and error free results.

With the emergence of computers and technology everything has gone automated. This means nowadays you book your airline tickets, reserve movie seats and even shop through the computer. Keeping this in mind, the manufacturers of the SM+ decided to computerize the invoice managing process as well. So now even the invoice recording has become human error free, fast and efficient. Typically, this management system involves five methods. These are:

1.      E-invoicing or computer based invoice recording system.
2.      OCR (Optical Character Recognition) based Scanning.
3.      Scanning and then using the Key.
4.      Supplier based Network.
5.      Getting the Service outsourced.

This management software is also integrated with SAP solutions system. Therefore, this software can either be used with any expert Enterprise Resource Planning (ERP) software or it can be used stand alone as well. Usually, sole proprietors and small business enterprises do not use the huge expert solutions and they tend to use stand-alone software solutions. Therefore, it is a good idea for such businesses to opt for cheaper versions and customized Invoice Management System. This way they can achieve efficient results and better overall management.

Benefits of Invoice Management System:

1. Acceleration of AP based operations that are available across the entire enterprise.
2. Increment of the overall productivity and revenue. This is achieved by automating the entire system through installing Invoice Management System. This system also deals with overall routing, approval of different tasks, and computerized payment processes.
3. This system also improves overall cash flow process. This is done by automated streamlining of workflows, initiating essential reminders, and shortening of the overall payment cycle.
4. Apart from that this system also ensures accurate, right on time efficient financial reporting. This system uses the automatic access to all sorts of AP based information.
5. Moreover, this system also deals with promoting regular compliance by using a well-managed AP based process and all types of preconfigured rules.
6. The best part is that, this system also enhances all the vendor based relations. This is done by providing better access to all sorts of current, precise and relevant information.

Overall, a conventional Invoice Management Software deals with integration of all the procurement and invoice management related tasks. Moreover, it also deals with speeding and simplifying overall business processes. This system is user friendly and it also saves relevant information. So now you can either save information on the cloud or save them offline as well. This software is a self-service portal through which you can also email the summary of all the daily invoices by just click of a button. Moreover, it also provides relevant information of the suppliers as well.

Workload Management Software

Workload ManagementSoftware is an intelligent system that deals with the key components of Support and Customer Service. This means, that this software manages efficient and effective customer related tasks. This includes variety of essential tasks such as delivery of different goods and services to customers, assistance in contact center management, tracking of goods and service status, prioritizing works, task and deadline management. This system is meant to assist various corporate tasks and to streamline all the work.

It is a known fact that the major aspect of every business is to satisfy customer and create long term business relationships. As satisfied customer means more business, that leads to higher return on Investment or ROI. However, in order to provide a pleasant customer experience every business needs to complete all the tasks in time and in proper order. This means every business aspect needs to be streamlined, organized and every task should be processed smoothly. Therefore, in order to achieve all these tasks a proper Intelligent System such as Workload Management Software is required. 

Workload ManagementSoftware is comprised of various components such as Intelligent Workload Distribution. This is an important component that deals with optimizing all the important and essential business tasks. Apart from that it also deals with streamlining all the customer deliveries. This means that this component provides effective work with efficient customer delivery. Overall this component also makes sure that only the right person is authorized to do a certain job. This means that not everyone can use all the information. Moreover, confidentiality and work ethics are also maintained.

Apart from that, this expert system also makes sure that none of the resources are wasted and every task is performed in the timely manner. This is done by adequate resource allocation and proper time management.

Key Features of Workload Management Software

• The Workload Management Software such as Service Manager Plus (SM+) deals with automatic task prioritization. These business tasks include work bins, business rules and conventional independent system designed for specific tasks.
• This system also makes sure that all the business tasks are completed and the all customer based commitments and deadlines are met.
• This intelligent system distributes the assigned tasks to all the employees automatically. Moreover, it also makes sure that the maximum manual tasks are eliminated and all the end results are transparent. 
• SM+ is an expert software also deals with dividing and distributing the key tasks amongst employees as per their skills and ranks. This means maximum output is ensured by using the best employee skills along with efficient resource distribution. 
• The biggest problem that every business faces is wastage of time, resources and backlogs. Therefore, the SM+ Workload Management System makes sure none of this happens.
• This smart workload system also deals in optimizing and streamlining customer support and delivery of goods. This way the deadlines can never be missed and the customers will always get their desired goods or services on time. 

In a nutshell, SM+ Workload Management Software assists every employee and every corporate organization. This is done by streamlining all the essential tasks, prioritizing the work, making sure that goods are delivered on time and over all increases the business value.

Extend the Power of Your Business with SM+

Extend the Power of Your Business with SM+

Going beyond customer expectations with SM+ is easy. With our latest field service management software you can improve the quality and speed of your field service business greatly. These days, it is hard to prove oneself in the field of service business, especially if you lack resources or your management has limited resources, with SM+ you can strive hard, increase your impact and leave behind your competitors by managing your business with our state-of-the-art field service management software. Our web-based software helps you to increase productivity of your services by streamlining scheduling of work orders. You can control your everyday costs by dispatching work orders to technicians available in nearby locations.

With SM+ you can develop sales leads in various locations and discover new opportunities for revenue. The field service businesses are getting more complicated every year and to meet the challenges lying ahead, your service business needs to develop new ways of dealing with customers as well as enhancing the overall customer experience. With our field service management software you can meet your customers’ needs at the earliest by scheduling work orders immediately and allocating technicians to the desired location.

SM+ enables you to manage your work orders in the most professional way possible! You can make a powerful impact on your customers as well as your competitors with your robust attitude in managing your service business. It is the latest and most in demand fieldservice management software that empowers you to modernize the way you handle clients. With immediate work order processing, you can elevate the rate of productivity of your business. Our field service management software integrates well with all mobile devices supporting browsers, including, Chrome, Opera, Firefox and Internet Explorer, allowing your field technicians to update their work status as soon as they have completed the job.

Our Field service management software enables businesses to deliver first rate customer experiences in service businesses field by maximizing productivity and minimizing expenses. It incorporates state-of-the-art scheduling, routing, as well as, managing of work orders processes efficiently through rapid deployment. Similar service management software available in the market today do not carry the same features SM+ offers to field service administrators and technicians, such as, generation of sales leads, easy setup, document evidence and integrated workflow approach for field service businesses.

With our field service management software you have the freedom to run your business from anywhere. You do not have to be present in your office premises to log onto SM+; through its integration with smartphones you have your service business at your fingertips. With this field service software, you can create, manage, dispatch, invoice and monitor your work orders efficiently. You can track your work orders and ensure they are complete through regular status updates by your on field technicians. It empowers you to run your business and reduce the amount spent on paperwork and time spent on handling work orders manually. Streamline your field service business with the perfect field service software.

Grow Your Business with Service Manager Plus

SM+ Software

Service Manager Plus is a brand new field service management software that allows businesses to serve their customers with speed and flawless delivery of work orders. Through SM+ web-based software, field service managers and administrators can leverage work orders efficiently by streamlining scheduling, having an integrated workflow, customer notification emails, immediate invoicing and syncing data with Quickbooks. Service Manager Plus unlike other field service management softwares, allows its users to operate their business with its two versions, one is Quickbooks Integrated version and the other is standalone version, giving users the freedom to sync their data.  With SM+ you have total control over your field service business.

With Service Manager Plus you can maximize growth and revenue of business considerably. SM+ helps you track your work orders and monitor their progress with instant updates from your field technicians. You can quickly schedule all your work orders while you are on the phone with your new client placing an order. With SM+ dynamic dashboard, you get a complete bird’s eye view of all your open work orders and their status. Service Manager Plus gives you the opportunity to facilitate field service collaboration and enable fast communication between your administrators and technicians, to improve field service productivity.

Service Manager Plus offers a highly scalable web-based system for all your field service business needs. Our software is being used by service businesses and companies across multiple industries and of all sizes to manage their businesses efficiently and professionally. SM+ comes with a broad range of features that help you track and manage work orders from anyplace with a stable Internet connection.Service Manager Plus integrates with smart phones which enable you to communicate with your field technicians any time you want. SM+ is extremely easy-to-use software that your business managers and administrators can get used to instantly.

service manager plus

Field service business is an ever-growing industry across the world, driven by companies manufacturing  machinery and equipment we regularly use at our homes, offices, hospitals, etc. For their proper maintenance and much needed fixing and replacement, field service businesses need smarter ways to manage their work orders. Service Manager Plus offers the perfect solution to all service business needs.It connects administrators, field technicians and customers in order to provide an efficient way to manage their work orders. It delivers cutting edge technology to field service managers to help them ensure perfect service to its customers. With SM+ field service management software you can drive growth and revenue by streamlining work orders.

Service Manager Plusweb-based system aids the entire field service business team, from managers and administrators to field technicians to better manage work order processing.SM+ enables field service managers to work on the go and have all the access they need through an Internet connection. Your business can thrive and grow exponentially with Service Manager Plus, because we combine the power of your workforce with our software strength. Get your SM+ software now and revolutionize the way you do business!