Service Manager Plus

Service Manager Plus
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Friday 13 June 2014

Effectiveness of Order Management Software for Ecommerce Business

Work Order Management Software

Order management is a vital part of any business that deals in products. It widely includes customer search, modification, approval, product search and cancellation. For swift functioning of business, Order Management Software is a popular tool for managing different activities in business. It plays an integral part to support system for order entry and delivery. Due to its centralized system, Order management software is helpful for customers, sales representatives and intermediaries. All of them can access and update purchase info through a centralized system. Moreover, it allows the person to gather information without making too much effort.

Order Management software plays an important role in E-commerce. It helps the representatives and management to enter each detail of purchase through either shopping cart, email, phone or data entry system. The most important function is that it helps to manage customer proprietary and account level information as well. Once the purchase is under process, the next step is to verify credit information, which is very important for making payments. Credit information verification is done to check the validity and availability of funds in individual’s account. As soon as the account verification is cleared, purchases are sorted out for warehouse, which includes timely shipment, packaging and pickup.  

Some of the other important features you can get from an Order Management Software is that it allows:

Tracking of Order

Order management software allows you to update status report every minute and allows you to select and review and order by status. Orders that are yet to be collected, shipped, packed, awaiting credit card approval and orders with specific stock items are some of the key features. With the help of Order Management Software, your customers can get timely delivery, which will surely make them happy. Furthermore, it allows you to spot potential risks in fulfilling your order before they actually arise.

Ship Orders Your Way

No matter how you ship orders, whether it is standard or overnight, you can manage it easily with the help of order management software. Integrating your shipping method allows you to track the routes, verify shipping address, access the recent shipping rates, priority shipping, single or multiple pick and shipping labels.

Company Process Orders

Order Management Software helps you to manage multiples companies in one system. You can also maintain separate inventory and customer information for each company, which can easily process all your order from one single selection screen. Quickly switch from one company to another with just a few clicks of your mouse or choose to share inventory across companies!

Order management software is a must have tool for businesses especially those who deal in products. You can find the software from Service Management Plus that helps the businesses to grow and work effectively. SM+ also allows you to get these software for mobile as well as PCs. Place your order right now and enjoy the benefits of these tools to grow your business and increase return on investment.

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