Service Manager plus is a software, which is smartphone compatible and can help a field manager in his field work, managerial coordination, and customer care responsibility integration at one go. Popularly known as SM+, this handy and user friendly business software helps a professional in managing his office work with better efficiency.
This software is most suitable for service managers, field managers, as well as field technicians, however, those who work for customer care and in after sales department of different industries will get excellent advantage out of its meticulous use. In one word, the software coordinates task management, helps in workload analysis, streamlines information system management, and efficiently helps in work order management.
How to do task management with SM+
The task of a field manager or a field technician is always full of dynamics. It is changeable depending on the business priority. Therefore task management by proper scheduling of appointments and priority is one of the prerequisites of field manager’s responsibility. With SM+ installed in your Smartphone, you can schedule different work related options, handle and assign immediate work order priority based, and can schedule them instantly to your technicians. On the other hand the technicians can inform their managers about the status of their assigned jobs so that before reassigning anything the manager remains aware about the task status of his coworkers. This is the process via which SM+ helps in task management.
Workload analysis by SM+
Workload analysis is one of the vital assistances one can enjoy with the help of service manager plus software. Workload analysis helps a professional to check his business workflow as well as his professional capacity to manage the workflow. In service industry often work assignment is done on priority basis. Therefore sometimes a field manager has to reassign his workload. As technicians equipped with this mobile coordination tool, can update their work status immediately after completion of the same, the field manager can check the status of the workload pending in front of him.
Information system management by SM+
Information system management is a customized process and may vary from one business to another. However, in general the main purpose of this managerial coordination is streamlining sales leads, QuickBooks integration, setting email notification to customers as well as sending new assignments to field executives. The interactive dash board of the program’s interface helps in viewing field manager/SM+ user to check the entire business status with best integration. In addition to all these business supports, with this software a user can instantly create, dispatch, and send invoices for the customers and send them as fast as their request/order is attended/solved/serviced.
Now with so many facilities integrated into small software it has become easier to coordinate service and managerial responsibilities. This software can be installed in all smartphones and it is available for 30-day free trial. In case you do not like the work-flow of SM+. You will be able to enjoy a hassle-free field service centered business without any regular hassle for visiting office regularly. Once your work is done, your boss can get the update at next moment. This super coordination is the super power of this software.
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